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Aspen Dental - Melbourne, FL

4.2
  • Melbourne, FL

About this business

Location details

1795 W New Haven Ave, STE 103, Melbourne, FL, 32904, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 5:30 p.m.
Tue08:00 a.m. to 5:30 p.m.
Wed08:00 a.m. to 5:30 p.m.
Thu08:00 a.m. to 5:30 p.m.
Fri07:00 a.m. to 1:00 p.m.
Sat08:00 a.m. to 3:00 p.m.
SunClosed
4.2321 reviews
Alfredo H.'s profile image
Alfredo H. 
rating
2 years ago

if could give minus 100 i will do. if you want to have bad service if you want to be discriminated if you want to waste your time if you want some one to receive fake diagnosis, to may you expend your saving if you want to make a phone call and never get answers, or if you are lucky wait 72 hours in hold if you want all of the above and even more bad services than this office is for you 

Business response:

I am very sorry to hear this, Alfredo. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Melbourne. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI 

Stela T.'s profile image
Stela T. 
rating
2 years ago

I lost my partial for.my bottom teeth...went in ..had a checkup. Dentist decided he wanted to work on my top teeth and the office manager told me "he wont do a mold of my bottom teeth because they'll fall out. Really. Nothing to do with my top teeth. What an ass. Never again. And he told me he would do a temporary partial....uuum..not so. When I go to a dentist for something specific that's what I expect. Not some money grubbing half ass dentist who tells me what, when, and how. 

Business response:

Hi Stela, we really appreciate you for taking a moment to share your feedback. I'm sorry that your experience didn't live up to expectations. I wanted to let you know that your review has been passed along to our Customer Service team. They will be best able to address concerns with the team in Melbourne, with an eye to improving experiences for others. Thank you. - Heather, ADMI 

Kira N.'s profile image
Kira N. 
rating
2 years ago

Made an appointment, received confirmation of my appointment the day before. I show up to my scheduled appointment on Monday morning at 8 am. I took off work for this appointment, I walk in to the office Monday morning and was given three different excuses of why they cannot take new patients??? I asked why they did not call to inform me that they would not be able to new patients and was just given more excuses? What??? Don't bring your business here they are a mess. They mentioned their system was hacked. Don't even bother... read more

Business response:

Hello Kira, I am very sorry your experience did not live up to expectations. We’ve experienced a cybersecurity incident that has temporarily impacted our ability to access scheduling systems, phone systems and other business applications for Aspen Dental. We are still working to resolve issues related to our Aspen Offices so please know that we have limited access to contact patients at this point. We apologize for any inconvenience this may have caused. If you are needing to speak with a live agent for assistance, please ca... read more

Frequently asked questions about Aspen Dental - Melbourne, FL

How is Aspen Dental - Melbourne, FL rated?

Aspen Dental - Melbourne, FL has a 4.2 star rating with 321 reviews. 

When is Aspen Dental - Melbourne, FL open?

Aspen Dental - Melbourne, FL is closed now. It will open at 8:00 a.m.