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Aspen Dental - North Las Vegas, NV
- Dentists
- North Las Vegas, NV
About this business
Location details
6780 N 5th St, STE 140, North Las Vegas, NV, 89084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 4:30 p.m. | |
| Tue | 07:30 a.m. to 4:30 p.m. | |
| Wed | 07:30 a.m. to 4:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 1:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Amazing! As anxious as i am when it comes to Dentists, I must say this place is very welcoming, understanding and immediately supportive to whatever it is you need. I dealt with the whole off staff and each one of them brings meaning the word compassion! I absolutely feel way more comfortable with my dental work than ever before! Everybody in that office is a gem and amazing! Today was my 1st visit and I'll be back for the entirety of my treatment! I'm so happy to have found you guys!
They are racist do not go here or apply for work you can be the perfect person but if you look out of place you will be treated weirdly
I asked for a teeth cleaning, they made me show up early and wait in the lobby for over an hour. I got no service and after waiting an hour was asked to reschedule to another day. I'm usually pretty patient but they just forgot about me and now I have to find a whole different service. Really unprofessional and rude.
Business response:
Hi Sal, we’re committed to providing every patient with the best possible experience, and we understand your frustration with the wait time you encountered. We appreciate you bringing this to our attention and hope you’ll consider giving us another chance in the future.
As with all doctors, we CANNOT replace their knowledge however, I'd like a BEHAVIORAL change implemented. Let's be clear, ALL staff are SO polite. The office is clean and the employees seem happy. I receive phone calls to remind me to be EARLY for my appt.--15 mins. I arrived at 12:15 PM which is 15 mins prior to my appt. I THEN was told, "OH, I was JUST gonna call you. Our person that was going to work on you called out sick today." WHY'd they call to remind me to be early? So they can make SURE to fill all the spots and th... read more
Business response:
Hi James, we understand how challenging it can be when an appointment change is not communicated clearly. We strive to keep all patients informed of any scheduling updates and this is not the experience we aim for our patients to have. Your feedback will be addressed as we continue working to improve scheduling accuracy and communication for our patients. If you still need assistance getting seen, please give our office a call.
I began going to Aspen Dental in North Las Vegas, NV in 2025. The only positive collie have about this clinic is Dr. Hathaway and Technician Penny. $13,000 later I continue to encounter daily problems with my partials. The teeth move, pop out if my mouth and have caused consistent abrasions on my lower gums. My partials are uncomfortable, they look like FALSE TEETH. I refuse to go back to them, to rectify this situation because it's obvious they are clueless to correcting my problem. However, it becomes important w... read more
Business response:
Patricia, your message has been forwarded to our management team, so they can review and address your concerns.
I asked if they would accept my insurance and they said yes. Turns out they will accept your insurance even if you're not in network and this place is pretty expensive. Honestly the worst part is I got a filling and my bite changed. My bite didn't feel right and it wasn't painful, but I went in. They said that everything looked fine but drilled the filling down little and told me ti give it some time. Two weeks later eating semi hard foods causes me pain and drinking cold water is giving me sensitivity that I've never had pr... read more
Business response:
Paola, our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns. -The Customer Service Team
If you are looking for a good dentist keep looking Aspen dental on 6780 north 5th ave is clearly not a good dentist. The office has a high turnover of employees, the office is poorly ran. You have to double check or triple check your appointments and it's pricey. You have been warned
Business response:
We appreciate you bringing this to our attention, Antonio. If you're willing to share more details, please call our Customer Service team at 1-844-296-0187—we’d love the opportunity to address your concern. - The Customer Service Team
I had booked an appointment with them about 2 - 3 weeks ago. Only, I am now being told the day prior to my appointment that their hours have changed and can no longer accommodate my scheduled time. They are not as accommodating as they like to advertise. With the time wasted, I could have found a different dental place that would accommodate me and my schedule. Not sure when they decided to change hours, but this has turned me off from EVER being a patient at an ASPEN Dental.
Business response:
Hi Matthew, we understand the new hours at this location are not working for you and we apologize for any inconvenience. We do have nearby offices that have later hours that may be able to accommodate your schedule. For more information please reach out to our team at 1-800-277-3633. We would appreciate the opportunity to assist you with scheduling at a different location. -The Customer Service Team
Frequently asked questions about Aspen Dental - North Las Vegas, NV
How is Aspen Dental - North Las Vegas, NV rated?
Aspen Dental - North Las Vegas, NV has a 4.7 star rating with 211 reviews.
When is Aspen Dental - North Las Vegas, NV open?
Aspen Dental - North Las Vegas, NV is closed now. It will open tomorrow at 7:30 a.m.