This profile has been claimed by the business owner or representative.
Aspen Dental - Overland Park, KS
- Overland Park, KS
About this business
Location details
11820 W 95th Street, Overland Park, KS, 66214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Well here I go. Hopefully I will not make this to lengthy. When I was a young child I had a very bad experience with a dentist. When that ordeal was over I thought no way ever going back to a dentist for cleaning or anything else. When I went into the military I had no choice but to let them work on my teeth. So long story short I had not been to a dentist for any associated services. It has been 55 years since I last saw a dentist. You can imagine what my teeth looked and felt like. Either broken or missing all of the... read more
my mom paid $2,000 dollars for a new set of dentures and was patiently waiting for them for about 2 weeks now and she still never heard anything. The place closed and never bothered to text or even leave a voicemail to her that the place is temporarily closed and just update her on what will happen with her new dentures that she's been waiting for. We tried calling the place and the phone number from the place led to the Aspen Dental in Olathe and they told my mom that they actually never started my mom's dentures or even se... read more
Business response:
We're very disappointed to hear this, Jeleane. Our team would appreciate the opportunity to look into your Mom's experience further. Please ask her to give us a call at 1-844-296-0187, so we can work to find a resolution. -The Customer Service Team
You take your chances going to this location. Obviously they are understaffed but are happy to take your money and cancel appointments
Business response:
Hi Alan, we are sorry that you didn't have a positive experience. If you would like to share more detail about your experience, please consider calling our Customer Service team at 1-844-296-0187, so we can address your concerns. -The Customer Service Team
THE DENTIST OFFICE OF NIGHTMARES: Background: I called Aspen Dental in Overland Park early last November to address 3 possible cavities. The meeting was scheduled for Friday, November 22, 2024 at 12:15 PM. I left from Lawrence to drive to the Dental office however I was stuck in traffic and was going to be a few minutes late. I called and informed the people in the front office I was going to be a few minutes late then they tell me not to worry about it as my appointment cancelled by the hygienist as the hygienist was ill. ... read more
Business response:
We are sorry for any trouble you're having, Ben. We have passed your message along to the management team, so they can address your concerns.
Pretty deceptive billing practices. Please verify your insurance coverages on your own. Do not trust them to do it.
Business response:
I'm sorry that your experience didn't live up to expectations, Shawn. We value your feedback, and I will pass your message along to the team, so they can address concerns. - Sophia
Every time I go, there's a wait. I have an appointment and I've been sitting in the parking lot for an hour. Their doors are locked.
Business response:
We appreciate your feedback, Sharon. Thanks for taking a moment to let us know about your visit and sharing your feedback with us so that we can continue to improve patient experiences. - Heather
Had an appointment rescheduled after being cancelled on day of. I arrived at an appointment at 4:45 for a simple teeth cleaning. Appointment was supposed to be at 5PM. Did not get taken back until 5:45 PM. I had multiple rounds of Xrays taken, and was sat in a chair and told that someone would be in for the teeth cleaning shortly. After almost 45 minutes, and being assured multiple times it'd be "just a second more," I was told at 7:05 PM that they were closing and would not have my teeth cleaned. They then asked for me to r... read more
Business response:
I am very sorry to hear this, Henry. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Overland Park. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI
Frequently asked questions about Aspen Dental - Overland Park, KS
How is Aspen Dental - Overland Park, KS rated?
Aspen Dental - Overland Park, KS has a 3.7 star rating with 220 reviews.
When is Aspen Dental - Overland Park, KS open?
Aspen Dental - Overland Park, KS is closed now. It will open tomorrow at 8:00 a.m.