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Aspen Dental - Panama City, FL

4.4
  • Panama City, FL

About this business

Location details

510 E 23rd Street, Panama City, FL, 32405, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 5:30 p.m.
Tue07:30 a.m. to 5:30 p.m.
Wed07:30 a.m. to 5:30 p.m.
ThuClosed
FriClosed
SatClosed
SunClosed
4.41,108 reviews
Steve Davis's profile image
Steve Davis 
3 years ago

charge to much for deep cleaning. need money down. 

Business response:

Hi Steve, I’m really sorry that your experience didn’t live up to expectations. Aspen Dental practices do try to ensure their prices meet or beat market prices. If would like to discuss the care plan you received during your visit, or if you need any additional care in the future, the team and I would still be happy to try to help. – Dawn, ADMI 

Blanca Hernandez Donopria's profile image
Blanca Hernandez Donopria 
3 years ago

I WOULD NOT RECOMMEND.THESE PEOPLE ARE BIG TIME SCAMMERS AND THE PRICE KEEPS CHANGING EVERY TIME I HAD DENTAL WORK DONE WHICH WAS HORRIBLE THE PARTIAL WAS SUPPOSED TO BE A FIXED THEN THEY CLAIMED THEY DID NOT SAY OR DISCUSSED THAT WITH ME .WELL BY THIS TIME THEY HAVE ALREADY CHARGED MY INSURANCE ALL THEY COULD THEN I SAW THEIR FINANCIAL SPECIALIST WHO TOLD ME I STILL OWED 2300.00 OUT OF POCKET WHICH I PAID NOW THIS DAMN PARTIAL DOES NOT FIT ME IT MAKES MY MOUTH BLEED THE TOOTH THAT I NEEDED IT LOOKS GRAY AND ITS UP IN TH... read more

Business response:

I am so sorry Blanca; this was not the experience we want for our patients. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI 

Dennis Winterringer's profile image
Dennis Winterringer 
3 years ago

I needed a tooth extraction and bone graft, and I came to Aspen Dental because its oral surgeon was in-network for my insurances. However, I couldn't get the surgeon to do the work because, according to the office manager, he doesn't do single-tooth extractions. I ended up having one of Aspen Dental's general dentists do the procedures. I was in the chair for 2 1/2 hours. When I asked the dentist to rate the difficulty of my work, she said 8 out of 10 (with 10 most difficult). In hindsight, I wish I had gone elsewhere a... read more

Business response:

This is not the experience we want for our patients, Dennis. I'm sorry for any inconvenience, and I've passed your concerns along. I also encourage you to connect with the Customer Service Team about this: 1-866-767-0890. – Mitch, ADMI 

Natasha Jones's profile image
Natasha Jones 
4 years ago

it's always a different price once you get there. 

Business response:

Natasha, If you would like to discuss your experience in more detail, please reach out to The Patient Satisfaction Team: 1-866-767-0890. - Mitch, ADMI  

Mark Gaffney's profile image
Mark Gaffney 
4 years ago

Went there to get a check-up and a cleaning. The dentist and hygenist were fine. Between the check-up and the cleaning, they tried to upsell me on a gum treatment. Told them to clean my teeth and let me know the cost of the gum treatment. Left me in the chair 40 minutes to work me up a price. Then, wanted to talk to me about the gum treatment. Left without cleaning. Stop with the Glengarry Glenn Ross stuff. Check me in, check me out, clean my teeth, and let me go. There'll be no gum treatment from Aspen Dental, let a... read more

Business response:

Thank you for being in touch, Mark. The well-being of our patients is our priority, and we value your feedback. We will share your thoughts with our teams with an eye to always do what we can to improve the patient experience, but if at any point now or in the future you would also like to speak with our Patient Satisfaction team, their direct phone number is 1-866-767-0890. Be well. - Cindy ADMI 

Natasha Gilmore's profile image
Natasha Gilmore 
6 years ago

Ok so let me say Aspen Dental is a complete joke! We waited over an hour and half was told My 15 years old tooth was broke and needed to be filled. Ok I’m good with that but here’s the catch today’s visit is over $1200 and that doesn’t include the filling we have to come back next week for that and that will be around $2700. So I ask what they want to do for pain their response is NOTHING!! Maybe when the doctor get out of surgery we can see if he will write her scripts for pain but they normally don’t do that. I asked what ... read more

Business response:

Thank you for providing this information. I would really like to speak with you. Will you please call me at (844) 296-0187 ext. 201152 — Julie, ADMI 

Paulette Simmons's profile image
Paulette Simmons 
6 years ago

Thank you Richard Moby !! I agree with you stop SCAMMING people!! They caught me when I was really hurting and basically implied that if I didn't agree to the sedation I wasn't going to get my tooth extracted. How much surgery do you need on a tooth with a root canal and a crown?? I was in the dentist chair 15 minutes and was still charged $661.00. The lady that drove me was also very upset! Michael Jackson Juice DID NOT agree with me. 48 hours later and I am still feeling the effects. Then they were going to send... read more

Business response:

Thank you for providing this information. I would really like to speak with you. Will you please call me at (844) 296-0187 ext. 201152 —Julie, ADMI 

Angela Roxanne McIntosh's profile image
Angela Roxanne McIntosh 
6 years ago

Y'all should maybe monitor Tiffany. To work there she sure talks badley about your business. Said if the hurricane hadn't hit she would be long gone because "aspen is the dollar tree of dentists". 

Becky Weaver's profile image
Becky Weaver 
6 years ago

Tiffany was extremely rude and unprofessional. I will not be using your services for any of our family members because of her attitude. She treated my elderly mother like she was a nuisance. She is in early stages of Alzheimer's and Tiffany treated her like a bad child. 

Business response:

I'm so sorry your mother did not have a positive experience, Becky. I will certainly pass this information along to the staff, so they can address the concerns. If she would like to discuss further, please have call me at (315) 454-6000 extension 201791 I will be happy to speak with her. — Tammy, ADM 

Frequently asked questions about Aspen Dental - Panama City, FL

How is Aspen Dental - Panama City, FL rated?

Aspen Dental - Panama City, FL has a 4.4 star rating with 1,108 reviews. 

When is Aspen Dental - Panama City, FL open?

Aspen Dental - Panama City, FL is closed now. It will open on Monday at 7:30 a.m.