Aspen Dental - Phenix City, AL's cover image

This profile has been claimed by the business owner or representative.

Aspen Dental - Phenix City, AL

4.3
  • Phenix City, AL

About this business

Location details

3732 US Hwy 431 N, Phenix City, AL, 36867, United States

Get directions
WeekdayScheduleStatus
Mon08:00 a.m. to 5:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri08:00 a.m. to 12:00 p.m.
Sat08:00 a.m. to 12:00 p.m.
SunClosed
4.31,033 reviews
ColinandBabs Hallam's profile image
ColinandBabs Hallam 
recommend  Recommended
5 years ago

Great experience....lovely friendly staff. I used to be afraid of dentists but these ladies made it easy. Thank you Aspen Dental. 

Business response:

I'm happy to hear that. Thanks for sharing! - Dawn, ADMI 

Eva White Mike Miles's profile image
Eva White Mike Miles 
5 years ago

they can't get my dentures right! I still can't eat! Im so tired of this place. I wish I had never went there to get my teeth pulled. 

Business response:

I'm really sorry to hear that, Eva. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI 

Lynn Wallis's profile image
Lynn Wallis 
5 years ago

Tried to sell me over $8000 worth of dental work, said I needed an implant when all I needed was a root canal. They push Care Credit to finance it. Had all my dental work done somewhere else for $1200. 

Business response:

We appreciate your feedback. Thank you for taking a moment to let us know about the experience you had during your visit. - Michelle, ADMI  

Christina Kiene's profile image
Christina Kiene 
5 years ago

Worst experience ever.. went for tooth pain they tried to sell me braces said I needed a root canal and gum disease and went to better dentist same day they couldn’t find any gum disease or the need for a root canal..aspen dental is rip off they just find made up stuff to charge you 

Business response:

I am sorry you did not have a positive experience Christina; If would like to discuss the care plan you received during your visit or you need any additional care in the future, we’d still be happy to help or address any questions. — Dawn, ADMI 

Dennis Hutto's profile image
Dennis Hutto 
5 years ago

my wife had a tooth extracted on February 12th After experiencing severe pain we return on the 14th dentist told us the only thing they could do was prescribed 800 mg ibuprofen I asked why she was given no antibiotics dr. Sarah said she didn't see a need to give her antibiotics, there wasn't enough infection whatever that means Ibuprofen that they prescribed did no good so I watched my wife suffer in pain through the weekend Monday morning President's Day no dentist for open so we went to Urgent Care where they gave her four... read more

Business response:

Hi Dennis, I am sorry to hear about your wife's experience. Patient satisfaction is very important to Aspen Dental practices. Please call me at (844) 296-0187 ext. 201706, so I can help address your concerns. Thank you — Dawn, ADMI 

Melissa Wood's profile image
Melissa Wood 
6 years ago

They refuse to see one of my children when he walked in the door two minutes before I did because he drove himself and he was within the 10 minute window and it was 12 minutes when I got there. Just a little bit beyond ridiculous to me when you have a literally one person sitting in your waiting room 

Kathy Gautney Taylor's profile image
Kathy Gautney Taylor 
6 years ago

Not a nice experience for my first visit. 

Business response:

Hi Kathy, I'm sorry that you didn't have a positive experience. If you would like to share more detail about your visit, our Patient Satisfaction team would appreciate the opportunity to talk to you: 1-844-296-0187. - Emily, ADMI 

Dov Ben Klement's profile image
Dov Ben Klement 
6 years ago

The Phenix City location is the worst dental office I have ever visited. My advice, avoid it like the plague. 

Jeremy Kline's profile image
Jeremy Kline 
6 years ago

Worst possible experience for a routine check up ever in my life. I'm 38 and retiring out the army. So I've had plenty of dentist experiences over the years. First off it's a brand new facility. Yet some how when you walk in you get hit with a horrible smell. Once you get past the smell it wssnt to bad until they wanted 18 xrays of my teeth. Okay not to bad of a idea so they can see everything. Except you will have to listen to the ridiculous joke that the xray tech has patients drool over her all the time. Ok it's a joke I'... read more

Frequently asked questions about Aspen Dental - Phenix City, AL

How is Aspen Dental - Phenix City, AL rated?

Aspen Dental - Phenix City, AL has a 4.3 star rating with 1,033 reviews. 

When is Aspen Dental - Phenix City, AL open?

Aspen Dental - Phenix City, AL is closed now. It will open tomorrow at 8:00 a.m.