Aspen Dental - Philadelphia, PA (Red Lion)

Jeannine C. 

on Yelp

a year ago

So I've never been to Aspen dental but let's just say I was hugely impressed with office staff being so professional and nice. And price are reasonableness and dentist was good looking ...as an added bonus. And I didn't feel embarrassed for my lack of teeth. I highly recommend this place. Specifically the one at 9898 Roosevelt Blvd. They are spectacular!!!! 

Houria K. 

on Yelp

a day ago

Avoid Aspen Dental at All Costs Aspen Dental charged me $62.40 for three fillings that were 100% covered by my dental plan clear balance billing, which is illegal under most insurance agreements. When I asked about it, I got the runaround instead of answers. After looking into it, I learned this isn't new. Aspen Dental has a long history of deceptive and predatory practices across multiple states: Massachusetts: $3.5 million settlement for false "free" exam ads. Indiana: Settled deceptive advertising claims with the state A... read more

Said A. 

on Yelp

a day ago

Horrible experience: deceptive billing, rude staff, surprise charges. I went to Aspen Dental for my first visit and was told I'd need one tooth pulled and replaced with an implant, a root canal and crown on another tooth, a couple of fillings, and a routine cleaning. My out-of-pocket total was about $1,500, which I paid in advance. Here's where things went off the rails: They did the fillings and cleaning. Then they offered me a toothpaste and a mouthwash with no mention of cost. Later I found I was charged $37 and $38 unde... read more

Terry 

on Yelp

3 weeks ago

What a challenging place...I have an Independence Blue Cross Medicare Advantage plan which covers at least 50% of the cost of new dentures... This office won't accept the insurance because they apparently have had problems getting paid by Dominion Dental, the insurance dental plan's administrator... The office staff was friendly, but absolutely "lost" with insurance coverages... I was ready to just pay for the dentures and get reimbursement from Dominion Dental on my own... but the office staff then said they weren't an in-... read more

Tony E. 

on Yelp

a month ago

The receptionists working here are utterly incompetent. My elderly mother called to make an appointment at this place. She told them very clearly over the phone that her insurance was medicare, gave them the exact information, and they told her that it was accepted. She goes over there today for the appointment and they tell her that they don't take medicare, even though they were the ones who insisted over the phone that they did. How do you not know what insurance you accept at your clinic?! We lost the money for the ube... read more

paul c. 

on Yelp

3 months ago

It always seems that I have to pay out of pocket for something when I'm there. I think they are shopping in my mouth. When I asked today if they would just do the cleaning covered by my insurance, they wanted me to upgrade to a service not covered. I left and won't be back. Oh, I also waited an hour before being seen. Go somewhere else 

Carolyn M. 

on Yelp

7 months ago

DO NOT GO HERE. This office is completely unprofessional, and I've had multiple horrible experiences with their staff. Not only was I misled about my dental procedure, but I was also charged before they even confirmed they could do the work--then had to fight to get my money back. When I called to get a simple referral corrected (because they messed it up the first time), one of the front desk employees was beyond rude, refused to help, and even hung up on me. When I went in person to get what I needed, this same employee k... read more

Stacia B. 

on Yelp

8 months ago

So I go in because my jaw is swollen from a broken tooth. I pay $54 for an xray and exam. The doctor tells me it's a very bad infection and two teeth need to be extracted. The infection was already in my lymph nodes and could travel to my heart and lungs. His sales person then tells me they won't give me the prescription for antibiotics unless I pay for treatment which was $988. Disgusting! I have the treatment being done for less than half that at Holland Dental. The doctor also said my zpack and antibiotics would go throug... read more

Tonya K. 

on Yelp

a year ago

I think it's a real rip off to charge people what they charged me I'm on medical assistance and I have limited income at this moment I do like how they take care of me