Aspen Dental - Philadelphia, PA (Red Lion)

Jeannine C. 

on Yelp

2 years ago

So I've never been to Aspen dental but let's just say I was hugely impressed with office staff being so professional and nice. And price are reasonableness and dentist was good looking ...as an added bonus. And I didn't feel embarrassed for my lack of teeth. I highly recommend this place. Specifically the one at 9898 Roosevelt Blvd. They are spectacular!!!! 

Wes L. 

on Yelp

a week ago

I went to Aspen Dental for what should have been a routine visit and left feeling like I'd walked into a sales pitch instead of a dental office. The pressure to commit on the spot was constant, and every question I raised about cost was met with another push to sign. It became obvious that the priority was the size of the bill, not the condition of my teeth. I got a second opinion elsewhere and most of what they recommended was unnecessary. Patients deserve honest care, not a quota-driven upsell, and I won't be going back. 

Carol G. 

on Yelp

8 months ago

Horrible experience with this dentist. The people were so uncaring and no compassion for my anxiety for being there. I got dentures from them and I absolutely hate them. So uncomfortable and I can't eat anything I used to love. I am sorry I even went there. 

Rick P. 

on Yelp

10 months ago

DON'T GO HERE. I WISH I COULD GIVE NEGATIVE STARS This office is a disgrace. My daughter went to them. She came home with a bill that was $1,000 over and above what was covered by insurance. When I spoke with my insurance company they were astonished at what was done. She received treatments that were completely uncovered and some are only covered for children (she's 25 but covered under my insurance). There are age cut-offs of 16 and 19. In addition, the bill states that we have a $1,500 deductible when we have a $5... read more

Houria K. 

on Yelp

11 months ago

Avoid Aspen Dental at All Costs Aspen Dental charged me $62.40 for three fillings that were 100% covered by my dental plan clear balance billing, which is illegal under most insurance agreements. When I asked about it, I got the runaround instead of answers. After looking into it, I learned this isn't new. Aspen Dental has a long history of deceptive and predatory practices across multiple states: Massachusetts: $3.5 million settlement for false "free" exam ads. Indiana: Settled deceptive advertising claims with the state A... read more

Said A. 

on Yelp

11 months ago

Horrible experience: deceptive billing, rude staff, surprise charges. I went to Aspen Dental for my first visit and was told I'd need one tooth pulled and replaced with an implant, a root canal and crown on another tooth, a couple of fillings, and a routine cleaning. My out-of-pocket total was about $1,500, which I paid in advance. Here's where things went off the rails: They did the fillings and cleaning. Then they offered me a toothpaste and a mouthwash with no mention of cost. Later I found I was charged $37 and $38 unde... read more

Terry 

on Yelp

a year ago

What a challenging place...I have an Independence Blue Cross Medicare Advantage plan which covers at least 50% of the cost of new dentures... This office won't accept the insurance because they apparently have had problems getting paid by Dominion Dental, the insurance dental plan's administrator... The office staff was friendly, but absolutely "lost" with insurance coverages... I was ready to just pay for the dentures and get reimbursement from Dominion Dental on my own... but the office staff then said they weren't an in-... read more

Tony E. 

on Yelp

a year ago

The receptionists working here are utterly incompetent. My elderly mother called to make an appointment at this place. She told them very clearly over the phone that her insurance was medicare, gave them the exact information, and they told her that it was accepted. She goes over there today for the appointment and they tell her that they don't take medicare, even though they were the ones who insisted over the phone that they did. How do you not know what insurance you accept at your clinic?! We lost the money for the ube... read more

paul c. 

on Yelp

a year ago

It always seems that I have to pay out of pocket for something when I'm there. I think they are shopping in my mouth. When I asked today if they would just do the cleaning covered by my insurance, they wanted me to upgrade to a service not covered. I left and won't be back. Oh, I also waited an hour before being seen. Go somewhere else