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Aspen Dental - Pittsfield, MA

4.0
  • Pittsfield, MA

About this business

Location details

690 Merrill Road, Pittsfield, MA, 01201, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 6:00 p.m.
Fri08:00 a.m. to 2:00 p.m.
SatClosed
SunClosed
4.0627 reviews
Christie Ethier's profile image
Christie Ethier 
7 years ago

Worst dental experience I’ve had and when I called to get advice for care on work I had done the dentist got me mixed up with someone else. By the time he realized his mistake he was so confused and I was in to much pain to deal with it. Don’t go here if you want quality work done. Costs a fortune too. 

Barbara Manzella's profile image
Barbara Manzella 
7 years ago

This place is disgusting! The dentist does NOT wear a mask and coughs in your face even without saying excuse me! They shove the xray tool in your mouth and almost make you bleed. Also they keep reusing the same piece over and over without changing it so you get cold spit in your mouth. The nurse runs around overworked and looks like a mess. They give you an appointment and keep changing it so you end up waiting an hour. Let them try to send me a bill. I ran out of there! Still shaking and upset.... 

Business response:

I'm so sorry to hear this, Barbara. Patient satisfaction is very important to Aspen Dental practices, and I encourage you to let our team know about the experience you had with the staff so they can help address your concerns. You can reach them directly at 1-866-273-8606. - Emily, ADMI 

Becky Thiede's profile image
Becky Thiede 
8 years ago

$1200 teeth cleaning quote is astronimical!!! Felt like I was at a car dealership. The staff was nice, but clearly corporate is corrupt on prices! 

Business response:

I'm glad you enjoyed the staff, Becky, but I will pass your feedback along to the Patient Satisfaction team. I encourage you to call them directly too, so they can help address concerns: 1-866-273-8606. - Emily, ADMI 

Debbie Hawley's profile image
Debbie Hawley 
8 years ago

Very professional from the time I walked through the door!!! Waited 5 minutes was waited on immediately explained everything that should be done, right down to what it would cost no hidden unexpected other charges if your LQQKing to get cheap dentures then Aspen Dental is not for you !!!!! 

Suzanne Caraman's profile image
Suzanne Caraman 
8 years ago

The jury is still out. They would not fill a tooth unless I did an exam and a cleaning first because I had not been in in a little over a year. Then they wanted payment upfront of the cleaning, when she realized that I was paying with my flex spending account, she decided to do the cleaning right then because she knew that my HSA would not pay it up Front! So if they won't pay upfront Why should I? SO they did a "comprehensive cleaning in 15 minutes! The fastest cleaning I have ever had! I have another appointment for a fill... read more

Lise Dube-Scherr's profile image
Lise Dube-Scherr 
8 years ago

Terrible experience. Had a dental emergency while visiting the area. They examined me then told me they could not fix issue for 6 days. Completely useless visit and waste of $80. 

Sparky Hopkins's profile image
Sparky Hopkins 
8 years ago
Sparky Hopkins's profile image
Sparky Hopkins 
8 years ago
Barbara Sample's profile image
Barbara Sample 
9 years ago

i have also been ripped off by Aspen Dental, pittsfield, ma, i went there for a loose tooth in the back, they extracted the tooth with no problems, and then gave me a estimate for a new partial plate that included the lost tooth, they told me i needed6 months with a temporary plate and then i could get my permanent ones. but first I would have to get my teeth deep cleaned because i had periodontal problems and 2 cavities to be filled before they could start my permanent parti... See More al, they wanted 700.00 extra to do th... read more

Frequently asked questions about Aspen Dental - Pittsfield, MA

How is Aspen Dental - Pittsfield, MA rated?

Aspen Dental - Pittsfield, MA has a 4 star rating with 627 reviews. 

When is Aspen Dental - Pittsfield, MA open?

Aspen Dental - Pittsfield, MA is open now. It will close at 6:00 p.m.