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Aspen Dental - Rincon, GA
- Rincon, GA
About this business
Location details
429 S. Columbia Ave. STE B, Rincon, GA, 31326, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
RecommendedEverybody was very inviting,friendly and informative.
Business response:
So happy to hear about your great experience, Joanie! The office will love reading this. — Kelly, ADMI
Had an appointment today at 1. Email confirmation. Show up and it shows cancelled in their system. "oh we have no idea what happened" "we have this new system and you aren't the first person this has happened to" Took a day off work. Lost $200 in income. If it has happened before why wouldn't you CALL THE PEOPLE TO TELL THEM IT IS CANCELLED SO THEY DONT WASTE AN ENTIRE DAY. They clearly don't care. Money doesn't grow on trees. No cleaning appointments the rest of the year, which it needed to be this year for insurance... read more
Business response:
I'm sorry that you didn't have a positive experience, David. Thank you for sharing your feedback with us so that we can continue to improve patient experiences. - Heather
The staff were very kind to me now waiting for next week to get my tooth pulled so I can feel better hopefully everything will go well
Business response:
I'm glad to hear that the Aspen Dental team in Rincon has taken great care of you so far, Monica. Thank you for sharing your experience. - Krista, ADMI
I have been going to Aspen Dental in Rincon, Georgia for some time and my experience was great. Everything changed when 4 other of my family members started going here. I was in the office today June 1, 2022 with my two youngest daughters today for a confirmed appointment and was told I had to reschedule because my appointment was at 1 p.m. It was 1:40 p.m. I showed the personal at the front desk a confirmed appointment email for 2p.m. and he said they sent me a text canceling the appointment. I never received a text. T... read more
Business response:
I’m really sorry to hear that and can understand your frustrations, Felicia. My team and I would appreciate the opportunity to speak with you in order to learn more about your experience and see what we can do to assist. Please call us at 1-866-767-0890. We look forward to speaking with you. – Dawn, ADMI
Rude staff. HIPPA did not exist. Will cancel your appt and attempt to place the blame on you. Was told there was no way I could be seen until I demanded my money back. They may want to provide education to the staff about HIPPA and one call will get them the attention they are seeking. Hope they enjoy the visit.
Business response:
I'm really sorry to hear that, Dawn. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Michelle, ADMI
RecommendedEVERYONE FROM THE FRONT DESK STAFF, TO THE PERSON WHO ACTUALLY MAKES THE DENTURES AT THEIR ONSIGHT LAB, TO THE X-RAY TECH, TO THE PERSON WHO HELPED ME PICK OUT WHICH STYLE OF DENTURES WOULD FIT MY NEEDS AND BUDGET DO THE DOCTOR WAS EXTREMELY FRIENDLY AND HELPFUL. THEY DO NOT TRY TO PUSH SOMETHING ON YOU THAT YOU CANNOT AFFORD EVEN IF IT IS THE STYLE YOU WERE HOPING TO BE ABLE TO GO WITH! ALSO, I WAS RUNNING VERY BEHIND (ALMOST DID NOT MAKE IT IN TIME OF THE 30 MINUTE CUT OFF PERIOD WHERE YOU HAVE TO RESCHEDULE, DUE TO AN UB... read more
Business response:
Thank you for sharing, Tracy. I'm glad you felt well taken care of! Keep smiling. - Mitch, ADMI
I went in for a gum infection and at the end of my visit hears one of the staff members coughing like she had bronchitis. that same staff member came in to talk with me and I could hear she was incredibly short of breath and sucking on a cough drop. I asked her if she was sick and she said she was but had a negative covid test so it was fine. she had classic covid 19 symptoms and came to work anyway to potentially infect everyone. when I mentioned the high false negative rate and the recommendation to quarantine anyway if yo... read more
Business response:
Thank you for being in touch, Cat. The wellbeing of our patients is our priority and we value your feedback. We will share your thoughts with our teams with an eye to always do what we can to improve the patient experience, but if at any point now or in the future you would also like to speak with our Patient Satisfaction team, our direct phone number is 1-866-767-0890. Be well. – Dawn, ADMI
RecommendedGoing to Aspen Dental was a great experience. The staff was so welcoming and professional and Dr. Creech was so confident and made me feel so comfortable. I am so thankful that I found this office and will be going back again and again.
Business response:
I'm happy to hear that, Karen. Thanks for sharing! - Dawn, ADMI
RecommendedI had a wonderful experience at Aspen Dental. The staff is amazing and everyone makes sure you feel comfortable and provide a safe space.
Business response:
I'm happy to hear that, Nandi. Thanks for sharing! - Dawn, ADMI
Frequently asked questions about Aspen Dental - Rincon, GA
How is Aspen Dental - Rincon, GA rated?
Aspen Dental - Rincon, GA has a 4.5 star rating with 835 reviews.
When is Aspen Dental - Rincon, GA open?
Aspen Dental - Rincon, GA is closed now. It will open on Monday at 8:00 a.m.