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Aspen Dental - Rochester, NY - Gates
- Rochester, NY
About this business
Location details
2100 Chili Ave, Rochester, NY, 14624, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 08:00 a.m. to 2:00 p.m. | |
| Sat | 08:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I felt very rushed. During the check up and x-ray the dentist was moving very fast and wasn't communicating at all. I warned him of my phobia with sharp objects and just the dentist is general. It seemed as if they weren't passionate about it at all.
Business response:
I'm so sorry to hear that, Evelyn. Everyone should feel comfortable at an Aspen Dental practice. Please let our Patient Satisfaction team know about the experience you had with the staff, so they can help address your concerns. You can reach them directly at 1-866-273-8606. - Emily, ADMI
It has literally never been easier to keep my teeth in perfect health since I started going to Aspen. I never have to wait more than 10 minutes to be called back, and my cleanings are always 30 minutes or less. They found one cavity on my first visit, and it was filled within a month, with no pain or problems later on. It's much friendlier than my old dentist!
I went to Aspen for the first time the other day. The people were nice enough but upon comparing prices today I realized they are far overpriced. They also have a disregard for confidential information. At front desk and when scheduling appt. The person actually turned the computer toward me and I could see names of patients scheduled in an entire week
Business response:
Hi Cassie, I'm so sorry to hear that you didn't have an entirely positive experience. I encourage you to share your feedback with our Patient Satisfaction team so they can help to address concerns: 1-866-273-8606. - Emily, ADMI
Anyone who plans on going here, please reconsider. I was going to a different dentist prior to Aspen and he told me I had 2 cavities that were tiny and he would keep an eye on them for now. Didn't end up going back due to insurance issues. About a week ago one of my old fillings fell out so I was looking around for a new dentist. Came across Aspen dental and decided to give them a try. They told me I have 13 cavities, need two root canals, one tooth is cracked in half and abo... See More ut to fall out, and I'll need 3 crown... read more
Everyone in this office is wonderful! Dr Sai Ariel kasia is the best. Thank you!!
Do not recommend, had an appointment and waited 50 minutes to be seen.Female dentist was not friendly and very rude,her only concern was to keep an eye on the clock and go home.
Been here 21/2 hrs,seems understaffed.every time I'm here it takes forever...the person in the next room has been here as long as me..in all this time i have been seen for 11 minutes total WTF
Practice is overpriced, some of the staff was rude, and I wound up having to go elsewhere to have a filling redone. Not going back.
Went to Aspen Dental today with my husband (he had a surgical procedure). There was a young couple there when we walked in at 9:50. My husband was taken back for his procedure, and in the mean time 2 DIVAs walked in, apparently one of them was a local radio personality and her daughter CHLOE needed a surgical procedure done as well. Any way, the mother DIVA was pressuring the staff to get her daughter in ASAP. One of the women behind the desk came out and said ACROSS the lobb... See More y to this mother DIVA, that the curre... read more
Frequently asked questions about Aspen Dental - Rochester, NY - Gates
How is Aspen Dental - Rochester, NY - Gates rated?
Aspen Dental - Rochester, NY - Gates has a 4.3 star rating with 782 reviews.
When is Aspen Dental - Rochester, NY - Gates open?
Aspen Dental - Rochester, NY - Gates is open now. It will close at 3:00 p.m.