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331 Weir Rd, Russellville, AR, 72802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Worst dental experience I’ve ever had went in to have a tooth extracted.they wanted to have X-rays of everything but the issue so I was charged for a visit but no issues resolved. So I’m charged for everything I did not need and yes I still have a dental problem. A waste of time and money . Avoid if all possible 1-10. -01
Business response:
I’m really sorry to hear that, Pat. The Patient Satisfaction Team would appreciate the opportunity to speak with you in order to learn more about your experience and address this concern directly: 1-866-767-0890. – Mitch, ADMI
Everyone is so nice. They explain everything and answer all my questions. My husband was in a wheel chair and they treated him with kindness and respect.
Business response:
I'm happy to hear that, Stella. Thanks for sharing! - Dawn, ADMI
Thank you for using the Better Business Bureau's Online Complaint System. Your complaint has been assigned case # 19099166. Correspondence regarding this complaint will be emailed to : Please print a copy of this for your records. Filed on : March 26 2020 Filed by : Shannon Filed against : Aspen Dental 331 Weir Rd Russellville AR 72802 Complaint Description: They are gouging costs and charging for things that are not necessary. They refuse to fix my sons tooth without first doing an expensive treatment I took my so... read more
Business response:
Hi Shannon, I'm sorry that your experience didn't live up to expectations. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you: 1-844-296-0187. - Emily, ADMI
They don't give a shit about their patients. My wife was dying in pain from an abscessed tooth. They said ok like oh well who gives a shit. We won't give her anything to help.What a shit hole!!
Business response:
Hi Wesley, I'm really sorry that you didn't have a positive experience. If you would like to share more detail about your visit, I would appreciate the opportunity to talk to you: 315-454-6000, ext. 202288 - Traci ADMI
Do not go in for a tooth ache. I took my son in after he had a sleepless night. We came out two hours later with a dental assesment for all dental issues for 6600 dollars and he still had a tooth ache I had to take him to another dentist for. Not an emergency clinic to say the least. Nothing nice to say. Two hours of my life lost I'll never get back
Don't expect help with pain because all they offer you is ibuprofen.. Ibuprofen barely touched the pain I was in.
Now that the months of STRESS are over, and Irene is able to eat normally with "perfect teeth" the Thyroid condition and hair loss have gone away! Better this: No more doctors, No more pills, No more unpaid medical bills!"
Business response:
Thank you for the kind words and positive feedback! The office will be so happy to read this. Enjoy your new smile! Courtney, ADMI
Insurance abusers. Will not just make an appointment for a teeth cleaning.
Aspen Dental - Russellville, AR has a 4.3 star rating with 608 reviews.
Aspen Dental - Russellville, AR is closed now. It will open on Monday at 7:30 a.m.