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Aspen Dental - Russellville, AR
- Russellville, AR
About this business
Location details
331 Weir Rd, Russellville, AR, 72802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Aspen Dental states they work with ALL insurance programs , this is FALSE !!!! They will not accept state or federal funded insurance such as Medicaid or Medicare , which in my opinion sucks as lower income bracket people only have these type insurance coverage ....
They didn't listen at all to my specifics of what I was needing...I have a regular dentist who was out of the office for 2 days so I came to them with a chipped front tooth. Instead of focusing on that, they wanted to x-Ray every tooth, bring the dental hygienist in, and give me a list of everything I needed done with a price breakdown. After an hour and a half I left with my front tooth exactly the same and decided to wait on my regular dentist. Honestly, I walked out crying!
Business response:
Hi Kaitlyn, I'm so sorry you didn’t have a positive experience. Everyone should feel comfortable at an Aspen Dental practice and patient satisfaction is very important. Please call our team at 1-866-273-8606 so they can help address your concerns. - Emily, ADMI
It advertises that the first visit is free, however we had to pay nearly $100 after our first visit. What a scam!
Business response:
I'm so sorry to hear that you felt that way, Whitney. Please share your feedback with our Patient Satisfaction team so they can help to address concerns. You can reach them directly at 1-866-273-8606. - Emily, ADMI
To high priced. The people were nice but lacked experience.
Business response:
I'm sorry to hear you felt that way, Michael. We value your feedback, and I can pass it along to the Patient Satisfaction team, but I also know they would like to discuss this with you. Please call them at 1-866-273-8606 so they can help address your concerns. - Emily, ADMI
Called to ask about setting appointment, was told to come right in, got there in 7 minutes from placing the call and sat there for 20 minutes before anyone even came to the front. Was told we would of had to have been there 15 minutes before even placing the call in order to be seen even though I was told to be there at 10:45 and was there on time. Lady was extremely rude, tried to explain that we had just got off the phone and was told to be there. The rudest receptionist I have ever encountered.
False advertising,such liars and so very rude,I will never go back to them ever again nor will I recommend them to anyone,infact I would advise people not to go to them
The Dental Hygienist was amazing, as was Dr. Lloyd. The only thing that bothered me was my first visit, I felt pressured into getting dental work that I couldn't afford, since I do not have dental insurance. I made my appt for the next day for a cleaning and an extraction (both of which was why I went to begin with). I was given a price the day before for a partial immediately after the extraction. As I knew I could afford the almost $1200 for the first (temp) and then after several weeks, I get my permanent partial. Yesterd... read more
The Dental Hygienist was amazing, as was Dr. Lloyd. The only thing that bothered me was my first visit, I felt pressured into getting dental work that I couldn't afford, since I do not have dental insurance. I made my appt for the next day for a cleaning and an extraction (both of which was why I went to begin with). I was given a price the day before for a partial immediately after the extraction. As I knew I could afford the almost $1200 for the first (temp) and then after... See More several weeks, I get my permanent part... read more
My first visit was on a Monday. After three more visits I go back for my new dentures and extractions on the bottom. Two weeks total! Mr. Loyd is a very good dentist. Very polite and professional. The office workers are super nice also. After a night mare at Family Dentistry, I have a new dentist at Aspen!
Frequently asked questions about Aspen Dental - Russellville, AR
How is Aspen Dental - Russellville, AR rated?
Aspen Dental - Russellville, AR has a 4.3 star rating with 608 reviews.
When is Aspen Dental - Russellville, AR open?
Aspen Dental - Russellville, AR is closed now. It will open on Monday at 7:30 a.m.