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Aspen Dental - South Portland, ME
- South Portland, ME
About this business
Location details
171 Maine Mall Road, South Portland, ME, 04106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 07:00 a.m. to 5:00 p.m. | |
| Fri | 07:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just had a very delightful and efficient dental experience today at Aspen dental south portland location. EVERY person I spoke with and cared for me was so genuine and professional, what a great team of people!!! -Melissa
I went in for my cleaning on Wednesday and had an excellent visit (as usual)! Friendly and professional staff! I would highly recommend Aspen to a friend!
Extremely unprofessional medical care! We are established patients not new. Scheduled my families appointments over 6 months ago for 9/21/22, was told via email today 9/19/22 that they needed to reschedule our appointments. When I called I was offered appointments for late November 2022. This puts myself and my daughter at 2 months over our Scheduled routine care and exam. When I asked to speak to the office manager he called back and I was told oh well that's the best I can do since you have a healthy mouth. Which we actual... read more
Business response:
Hi Rebeca, We really appreciate you for taking a moment to share your feedback. I'm sorry that your experience didn't live up to expectations. I will address your concerns with the team in South Portland with an eye to improving experiences for others. Thank you. - Dawn, ADMI
RecommendedThey're SO great and understanding/patient about anxiety!
Business response:
Darcy, Thank you for the kind words and positive feedback! The office will be so happy to read this. -Kelly, ADMI
they told me my consultation was free-- I explained that I just wanted my dentures checked for proper fitting. Dentist never looked at my dentures in my mouth and I received a bill for 95.00.
Business response:
April, thank you for your feedback. I will certainly pass this information along to the staff, so they can address your concerns. Courtney, ADMI
It has been 2 months since I had my tooth fixed. had a root canal and had to go back 3 times for a crown. The first time it was the wrong size, the nurse or helper dentist shoved it on so hard it caused bleeding and pain. the dentist removed it and put back on my temp crown. Finally got home with bleeding gums and pain. My temp crown fell off and they had to put it back on. so I went there again had it fixed and left. Finally went there for my final crown took forever over an hour to put on. Then finally went home.. A week l... read more
They will overcharge you. Count on it. Ripped us off 12 years ago, just tried to do the same to my friend. Got a second opinion for work she needed done...Aspen had quoted her at triple the rate it should have been. Got a second opinion, and found out she didn’t even need half of what they said she did.
Business response:
I am sorry to hear this, Heather. I will certainly pass this information along to management for further action. Thank you for bringing this matter to our attention. — Courtney, ADMI
Under staffed. Over one month wait for routine cleaning; over two for fillings.
Business response:
I am sorry to hear you did not have a good experience, Burt. I will certainly pass this information along to management. If you would like to discuss further, please call me at 315-454-6000 ext 201802. -- Kelsey, ADMI
I was a patient for over 10 years, and recently the service has been absolutely terrible, condescending receptionists, lack of availability of appointments. And oh , they failed to mention to me that my primary dentist for over 10 yesrs was no longer with the practice. The response to my frustration... "Oh well" I will be looking into other options
Frequently asked questions about Aspen Dental - South Portland, ME
How is Aspen Dental - South Portland, ME rated?
Aspen Dental - South Portland, ME has a 4.5 star rating with 814 reviews.
When is Aspen Dental - South Portland, ME open?
Aspen Dental - South Portland, ME is closed now. It will open tomorrow at 7:00 a.m.