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Aspen Dental - St. Louis, MO - South County Mall
- Saint Louis, MO
About this business
Location details
4016 Lemay Ferry Rd, Saint Louis, MO, 63129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Always feared going to the dentist's office, they made me feel so comfortable when I walked in the door. The dentist was very professional and very quick. His assistant Megan was absolutely amazing. I will be coming back her again
Business response:
Thanks for sharing, Jaymee. It’s great that you felt at ease with the team, and I hope that you continue to have 5-star experiences. - Emily, ADMI
RecommendedI have never had a good experience at a dentist officeI felt comfortable from the minute I walked in the door. The staff is wonderful very sociable Dr Sonn was the first dentist that understood that I wanted and agreed with what I needed to do. I will highly recommend them if you need a new dentist
Business response:
I'm happy to hear that, June! It’s great that you felt comfortable with the team, and I hope that you find it easier to continue making your oral health a priority. - Emily, ADMI
Everyone here were so friendly. Dr. Sonn was really informative and cared about my health. I will be going back for my dental needs.
Super friendly staff! Very clean facility! If you're looking for a new dentist this is the place to go!!
Business response:
I'm happy to hear that, Matthew. Thanks for sharing! - Emily, ADMI
RecommendedI actually had a FABULOUS experience once I got into the building for my appointment, but getting in was a struggle. I was told many times to be there 15 min before my appointment time and I was. I had a 9am appointment and arrived to a very closed store at 8:45am. Not only was the place not open, but there were no store hours posted, the was a lock box on the front door and no lights were on at all. As you can imagine, this made me think that the location had moved and I was very concerned about missing my appointment. I ca... read more
Business response:
I'm glad the Aspen Dental team in St. Louis was able to turn your experience around, Megan. Thank you for sharing your feedback! - Krista, ADMI
this would negative stars if I could. they treated me like a car dealer ship told me I'd get pre approved for c a re credit and go over treatment. no they signed me up right then. I called to get everything canceled and refunded and now dealing with playing in circles with this office to get a manager to call or speak to me regarding my money not okay at all. never would I refer them to anyone this is why I like family owned business.
Business response:
I’m really sorry to hear that, Danielle. The Customer Service team would appreciate the opportunity to speak with you in order to learn more about your experience and address this concern directly: 1-866-767-0890. – Mitch, ADMI
Aspen dental drilled out my teeth and caused so much damage that I had to sue them. stay away from this place
I have had nothing but problems with this place!!!! I would NOT recommend this place to my worse enemy!!! Someone screwed up and didn’t book my appointment. Instead of apologizing I get well if you made an appointment there would be a log, you would have gotten an email....blah blah. What great customer service he was basically saying I was wrong. Then I call the corporate office since this is the second time I have had issues with the office staff. They say it could have been a possibility that appointment didn’t post...the... read more
Business response:
I'm really sorry to hear that, Maria. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
Do not go to the Lemay Ferry Road office! My dealing with this place 9 broken out of 14 removed, useless pain meds unable to contact Dr's under emergency situation, next day dr forgot to put the dosage on pain meds so on a sat could not get fiilled until Mon! I was promised a pain free dental experience! This was the most Painful dentistry I've ever had performed on me, i should have known from the 2 days i'd been there for appointments i heard people screaming from other rooms SMH!!! This place has nothing on Army Dentis... read more
Frequently asked questions about Aspen Dental - St. Louis, MO - South County Mall
How is Aspen Dental - St. Louis, MO - South County Mall rated?
Aspen Dental - St. Louis, MO - South County Mall has a 4.2 star rating with 840 reviews.
When is Aspen Dental - St. Louis, MO - South County Mall open?
Aspen Dental - St. Louis, MO - South County Mall is closed now. It will open at 7:30 a.m.