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Aspen Dental - Texas City, TX
- Dentists
- Texas City, TX
About this business
Location details
2020 Gulf Freeway, Texas City, TX, 77591, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | 08:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I have a fear of dentist and Aspen dental team were friendly and gentle which made me comfortable during my visit. I had a broken tooth and was forced to find a dentist. First off we did X-rays and cleaning. That went great! I also needed extractions so a denture was prepared for immediate use after extractions. However I had regular tooth extractions which turned into surgery on 1 tooth. I came home and followed care plan that was instructed for healing. A few days later I woke up with excruciating pain in the gum area wher... read more
Business response:
I'm sorry for any trouble you're having, Nadeen. I will pass your message along to the team, so they can address concerns. - Sophia
They told me they'd give me a goodie bag post wisdom teeth surgery with after care products like gauze and a syringe, but I only got an info sheet with 5 small pieces of gauze. I came back immediately after work the next day because their hours online said they were open, but they weren't, and I had to beg a lady from outside the door for the syringe they promised because I had stuff stuck in the holes, and she said they didn't have any and they didn't give them out (even though another lady told me they'd give me one prior)... read more
Business response:
I'm sorry that you didn't have a positive experience, Shelby. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. - Heather
I have a broken denture (their website says emergency tooth care) but they are making me wait 7 days to get them fixed. Meanwhile they are slowly breaking more. I went up there and showed them and they still won't help me. The fracture is my fault but still, I won't have a denture by the time Monday comes.
I knew when I booked my initial appointment and they told me they could not do an exam and a cleaning in the same scheduled time that I should have looked for a different dentist. They also refused to accept the full mouth xrays that I had done one year prior; they insisted that they do their own. Red flags all over; I knew it was all about the money for them. I went anyway, and sure enough...they wanted to do three different appointments and include procedures that aren't covered by my insurance. My teeth are in excelle... read more
Business response:
Thank you for sharing this feedback, Lana. We’d like to talk with you directly, so we can follow-up with our team and make sure each patient has the best possible experience. Please reach out to our Customer Service team at 1-866-767-0890. - Mitch, ADMI
Frequently asked questions about Aspen Dental - Texas City, TX
How is Aspen Dental - Texas City, TX rated?
Aspen Dental - Texas City, TX has a 4.5 star rating with 710 reviews.
When is Aspen Dental - Texas City, TX open?
Aspen Dental - Texas City, TX is closed now. It will open tomorrow at 8:00 a.m.