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Aspen Dental - Topeka, KS
- Topeka, KS
About this business
Location details
1730 SW Wanamaker Road, Topeka, KS, 66604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
worst employees super rude and gave my the run around after i made 2 different appointments to see them. please go somewhere else!!!
Business response:
I'm really sorry to hear that, Gabrielle. If you haven't called the Patient Satisfaction team yet, my team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Heather, ADMI
I have been going there since February. I have worn dentures for 33 years and have never received such lousy care, nor have I ever had a problem with dentures before. I just put them in and they are good to go. Not this place I have been back there at least 8-10 times. Now the top plate has a chunk of gum out. When they answer the phone to set up appointment; it’s 2 weeks or more. They have on their door we take walk ins. That’s a joke, I have driven there (30 miles) to get appointment. This last time by appointment was on A... read more
Business response:
I’m really sorry to hear that and can understand your frustrations, Theresa. My team and I would appreciate the opportunity to speak with you in order to learn more about your experience and see what we can do to assist. Please call us at 1-866-767-0890. We look forward to speaking with you. – Dawn, ADMI
I called the emergency line last night and they got me an appointment for today due to a chipping tooth causing severe pain and rendering me unable to eat. I got checked in filled out the paper work and sat there for over an hour while I watched every other person with an appointment time after mine come and go. I finally got up and told them I can’t wait anymore. The response I got was “oh, I don’t know what happened” this has definitely been one of the worse experiences for me and I will continue to share it where ever I c... read more
Business response:
I'm sorry for the trouble, Gabby. I encourage you to connect with the Customer Service Team, so they can learn more about your experience and address these concerns with the office: 1-866-767-0890. - Mitch, ADMI
😳TOPEKA FAMILY AND FRIENDS😳 Aspen Dental SUCK! I go in for a oral surgery referral for my back moral. In February,He writes me a referral all is well. About a month later a second tooth starts bothering really bad, well since my surgery isn’t until later in march I call aspen to see if I can get my 2nd tooth added on to my referral. I tried for 3 days before finally driving up there cause my pain was so bad. Explain my pain and what tooth they set me up an appointment give me meds to help and all is well. WRONG!! They di... read more
I called the Aspen about a crown. I was transfered to the office manager with out being told I was being transfer then I spoke with him. I understood I needed to pay for my crown again. That's fine, but the manager hung up on me without letting me cancel my appoinent. When I went to call again to cancel my appointment I was put on hold for more then 20 minutes with out asking to be put on hold. So I called their management service (844) 372-4387 and was able to cancel it with in a few seconds. I won't ever go back to Aspen.
Business response:
Thank you for sharing this feedback, Sarah. We’d like to talk with you directly, so we can follow-up with our team and make sure each patient has the best possible experience. Please reach out to our Customer Service team at 1-866-767-0890. - Mitch, ADMI
they advertised that they will work with you on payments but want the full amount before they do anything.
Business response:
Hi Mike, Flexible financing solutions are available at every practice; options can vary based on geography, qualifications, and care plan needs, but teams make every effort to try to find options that work for every budget. If you have any questions or concerns, please reach out to the Patient Satisfaction team at 1-866-767-0890. - Krista, ADMI
I scheduled an appointment to see about getting new dentures that fit better online thru the website on 5/6/2021. Appointment was scheduled for today 5/13 at 10:15 am. I receive no other emails or calls. At 8 am today I received a text saying they look forward to seeing me at my appointment at 10:15am and to arrive 15 minutes early. I arrive at 9:50am and the receptionist tells me she rescheduled my appointment to 11am since I "never confirmed my appointment". I was never given a way to do this and didn't know I wa... read more
Business response:
Thank you for sharing this feedback Jennifer. We’d like to talk with you directly, so we can follow-up with our team and make sure each patient has the best possible experience. Please reach out to our Patient Satisfaction team at 1-866-767-0890. - Cindy, ADMI
I went to have a swollen tooth looked thinking I would be put on antibiotics and then the tooth would be removed not the case it was pulled that day,I was given antibiotics to take when I got home,by the time I got home my temp spiked and I was freezing and the pain was excruciating my grandson took me to the ER I spent 2days in the hospital and I'm still taking strong antibiotics and pain pills
Business response:
I'm very sorry to hear this, Lucy. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you about your experience: 1-866-767-0890. - Krista, ADMI
On my 1st and only visit with Aspen Dental I request a standard teeth cleaning. At this visit I found too many new technicians without an experienced, seasoned person to guide them. Aspen Dental receptionist said they would accept my Dental coverage and afterword I learned they do not. Also, the diagnosis was for unnecessary treatment that was quoted as almost 3 thousand dollars, not including a $300+ teeth cleaning that was stated as 'not a deep cleaning'. With healthy gums that are cleaned once to twice a year since I was ... read more
Business response:
I'm sorry you didn't have a positive experience, Pamela. If you would like to share more detail about your visit, the Patient Satisfaction team would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI
Frequently asked questions about Aspen Dental - Topeka, KS
How is Aspen Dental - Topeka, KS rated?
Aspen Dental - Topeka, KS has a 3.7 star rating with 934 reviews.
When is Aspen Dental - Topeka, KS open?
Aspen Dental - Topeka, KS is open now. It will close at 5:30 p.m.