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Aspen Dental - Valdosta, GA
- Valdosta, GA
About this business
Location details
1609 Norman Dr Ste B, Valdosta, GA, 31601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:30 p.m. | |
| Tue | 08:00 a.m. to 5:30 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Got an appointment right away because I am in exquisite pain. Spent three hours there, getting Xrays and measurements, and exams... all to sell me a $12,000 "treatment plan." Nothing done to relieve my profound pain, no prescription, no nothing. Still in agony and drinking all my meals because it hurts to chew anything. Not going back - ever.
Business response:
Hi Robin, I’m sorry your first visit didn’t live up to expectations. Thanks for taking a moment to let us know about your visit and sharing your feedback with us so that we can continue to improve patient experiences. – Sophia
Absolutely terrible customer service. After my first consultation, they never contacted me to set up and appointment. After myself and my wife REPEATEDLY called them, leaving messages, sending emails, my wife finally had to go in to the office personally to set up an appointment. I get the appointment schedule a day work, and then call me to reschedule. this has been going on for weeks now. Absolutely UNACCEPTABLE!!!
Business response:
I'm sorry that your experience didn't live up to expectations. We value your feedback, and I will pass your message along to the team so they can address concerns. - Michelle, ADMI
RecommendedI have been trying to call this office and the line keeps saying busy! This is inconvenient for people who are trying to be seen in an emergency
Business response:
We’ve experienced a cybersecurity incident that has temporarily impacted our ability to access scheduling systems, phone systems and other business applications for Aspen Dental. We are still working to resolve issues related to our Aspen Offices so please know that we have limited access to contact patients at this point. We are open at all offices for existing patients and we will be scheduling new patients shortly. Michelle, ADMI
Okonoboh Sydney is a DMD At Aspen in canton Georgia he supposed to take 4 my teeth but this men take 15 my teeths I don’t know why I went home with pain the. Ext day I comeback to ask what medicine I have to take they send me to the target behind the office I went there get the medicine and I drink the medicine I comeback to the office Mande Harbin and Landon Kanion make sign a paper and I was under duress They offer me $ 25000 and will be fixed my teeth but never happens I have problems to ride et writing English can... read more
Okonoboh Sydney is a DMD At Aspen IN CANTOMhe supposed to take 4 my teeth but this men take 15 my teeths I don’t know why I went home with pain the. Ext day I comeback to ask what medicine I have to take they send me to the target behind the office I went there get the medicine and I drink the medicine I comeback to the office Mande Harbin and Landon Kanion make sign a paper and I was under duress They offer me $ 25000 and will be fixed my teeth but never happens I have problems to ride et writing English can someone... read more
Business response:
I'm really sorry to hear that, Bass. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
The staff are very courteous, clean and respectful however my dentures do not fit. Been a couple of weeks haven't received a call. During my first appointment I was asked to get a deep cleaning not co
I was told I can walk-in for an emergency visit TODAY. Upon arrival, I was told by “Daphne” to grab a mask (there were not even any in stock) so I told her there were no more and she grabbed more. At that time, she already had a nasty attitude for not apparent reason. I noticed there were others without a mask that she didn’t inform to wear a mask. Then she very rudely informed me that they will not accept a walk-in today. I told her that I was informed that I can walk-in today for a visit and she loudly and rudely said “I S... read more
Business response:
Thank you for sharing this feedback, Shianne. We’d like to talk with you directly, so we can follow-up with our team and make sure each patient has the best possible experience. Please reach out to our Customer Service team at 1-866-767-0890. - Mitch, ADMI
Horrible... it’s been a nightmare right from the beginning... over a year later I still only have my temporary.....I wouldn’t recommend this place under any circumstances!!
Business response:
I'm very sorry to hear this. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you about your experiences: 1-866-767-0890. - Krista, ADMI
Very expensive and they keep wanting more and more. This office is sorry
Business response:
Hi RonI’m really sorry that your experience didn’t live up to expectations. Aspen Dental practices do try to ensure their prices meet or beat market prices. If you would like to discuss the care plan you received during your visit, or if you need any additional care in the future, the team and I would still be happy to try to help. – Michelle, ADMI
Frequently asked questions about Aspen Dental - Valdosta, GA
How is Aspen Dental - Valdosta, GA rated?
Aspen Dental - Valdosta, GA has a 4.2 star rating with 1,357 reviews.
When is Aspen Dental - Valdosta, GA open?
Aspen Dental - Valdosta, GA is closed now. It will open tomorrow at 8:00 a.m.