Aspen Dental - Virginia Beach, VA (Hilltop)

Catherine S. 

on Yelp

11 months ago

I called & made the appointment. However, Aspen Dental cancelled the rescheduled appointment every time. I get there for a cleaning. They are taking x-rays and no cleaning. I have to make another appointment to get a cleaning. So, I do. I go to the cleaning appointment. They tell me I owe money. I made sure that Aspen Dental accepted my dental insurance without any issues. However, I have gotten charged for things that my insurance covers. Since I have to cancel my last appointment & not make another appointment. ... read more

Gerald F. 

on Yelp

a year ago

Had an appointment yesterday and it was an awful experience. Felt very uncomfortable from the moment I walked in and the staff just made it worse. Felt like a factory assembly line. Very cold and impersonal. Would never go back to aspen dental 

D D. 

on Yelp

2 years ago

The place is dishonest. They advertise a fast inhouse denture lab, but actually send out your dentures and took two weeks to get them. I was overcharged because they said my insurance would pay less than it actually did. They did not return my overpayment. I called their payment person 5 times who is never available and never returns your call. I finally had to do a charge back with my credit card company to try to get my money back. The partial denture did not fit right and the denture tech tried to force it in, causing pa... read more

Kassie W. 

on Yelp

2 years ago

So I finally got my records from this office when a new employee started after trying to obtain them for over two months. I saw my new dentist Tuesday, who has multiple degrees including credentials for DDS. I do no have gum disease nor gingivitis nor do I need my gums clean. Most of my numbers were 1-2s just like at my last dentist in Austin, Texas. I was in and out after my regular cleaning (which Aspen Dental refused to do) at no charge. I highly recommend you AVOID this office and possibly the entire chain (whoever monit... read more

Heather P. 

on Yelp

3 years ago

Absolute total scam. I went here to simply get my teeth cleaned and a crown. Instead they took a million x rays and tried to upsell me on a procedure that would've been thousands of dollars. They literally have a sales/financing room. I just went to my dentist six months ago when I had insurance and he never mentioned ANY of this after taking extensive x rays as well. I ended up just walking out. Do not go here, complete scam. 

David C. 

on Yelp

4 years ago

All of the staff were great and really nice but, you know it's a bad sign when the dentist has a special financing room that they sit you in to negotiate your teeth like a used car dealership. This place wanted $2500 with insurance for a procedure that should cost around $750 without insurance. Save your time this place is truly as predatory as their google search results would have you believe.