Aspen Dental - White Plains, NY

jessica a. 

on Yelp

8 months ago

I went to the office the other day to adjust my retainer, the technician Mr. Erick Luciano did an amazing job assisting me and explained the proper care. He attended me quickly and kindly. Would recommend his services to anyone who goes to this office! Thank you Mr. Luciano for your help! 

Terry Z. 

on Yelp

a year ago

Dr Salomon was great in restoring a tooth that most would have given up on. The assitants and the whole staff were very professional and put me at ease duirng the whole process. 

Demetrio L. 

on Yelp

a year ago

Ingy Aly was very gentle and assuring that everything would be fine. She treated me with the upmost respect and kindness. Highly recommend her. 

Barbara B. 

on Yelp

a year ago

Ingy Aly Register Dental Hygienist is a great peofessional,explains everything,understand the patient needs,has good contact with the patient,I have never had such precise cleaning.I highly recommend her .Thank You 

Terry Z. 

on Yelp

2 weeks ago

I went to Aspen Dental for an implant. They never got prior approval from my insurance and I had to pay thousands of dollars. They then said I need a deep cleaning. My insurance company said my responsiblity was $130, which I paid. Now Aspen is billing me again for the $130 I already paid. I have been explaining to them that I paid this and sent them copies of my credit card payments. Today I got I call they are sending me to collectons. BEWARE OF ASPEN DENTAL!!!!! 

Terry Z. 

on Yelp

6 months ago

The dentist and hygienist were exceptional. However, the billing department, not so much. I was charged $130 for procedures my insurance company stated I was responsible for. I paid the total amount. The next month I was sent another bill for the same procedures. I was told they applied the money to other procedures not on the original bill. I called numerous times without any satisfaction. I will now get my insurance company involved. Not going back. 

L F. 

on Yelp

8 months ago

Avoid and support small local practices. Aspen does a bait and switch of scheduling you (I scheduled with a person not online) for a cleaning but are not transparent about their requirements before a cleaning and that the cleaning cannot be guaranteed at the first appointment, inflating charges to insurance. They also do not do any of the pre-appointment due diligence of understanding what would be covered and when things like xrays are due. When I said I refused to have a service that may not be covered I was informed there... read more

Shatika J. 

on Yelp

a year ago

Tried to sell me a bunch of unnecessary services I didn't need including a $130 toothbrush w/ a fake diagnosis. Will definitely report their unscrupulous practices to my insurance company as I'm certain fraudulent charges are coming. These shops are everywhere...check out their reviews on Trustpilot too. Be happy if you find a good dentist. I recommend Dr. RUDOW at Westchester Smiles in White Plains NY . All I let these frauds do were my X-rays (regrettably) but will be having those sent to Dr. RUDOW shortly. 

Nini Z. 

on Yelp

a year ago

2 stars because I am a reasonable person, the service was great, I came in needing to remove my wisdom tooth and was able to get the service done within the same day. At the time I was waiting for my insurance and paid out pocket but was assured they would still be able to submit the claim to my insurance. This service was 1/26 it's now 6/24 and the claim hasn't even been processed by my insurance. the dental office did not submit the claim the first time, so in March I had to call them because my insurance claimed they neve... read more