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Aspen Dental - White Plains, NY
- Dentists
- White Plains, NY
About this business
Location details
499 Tarrytown Rd, White Plains, NY, 10607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Avoid and support small local practices. Aspen does a bait and switch of scheduling you (I scheduled with a person not online) for a cleaning but are not transparent about their requirements before a cleaning and that the cleaning cannot be guaranteed at the first appointment, inflating charges to insurance. They also do not do any of the pre-appointment due diligence of understanding what would be covered and when things like xrays are due. When I said I refused to have a service that may not be covered I was informed there... read more
Business response:
We’re sorry you feel this way, L F. If you would like to share more detail about your experience, please consider calling our Customer Service team at 1-844-296-0187, so we can address your concerns. -The Customer Service Team
Tried to sell me a bunch of unnecessary services I didn't need including a $130 toothbrush w/ a fake diagnosis. Will definitely report their unscrupulous practices to my insurance company as I'm certain fraudulent charges are coming. These shops are everywhere...check out their reviews on Trustpilot too. Be happy if you find a good dentist. I recommend Dr. RUDOW at Westchester Smiles in White Plains NY . All I let these frauds do were my X-rays (regrettably) but will be having those sent to Dr. RUDOW shortly.
2 stars because I am a reasonable person, the service was great, I came in needing to remove my wisdom tooth and was able to get the service done within the same day. At the time I was waiting for my insurance and paid out pocket but was assured they would still be able to submit the claim to my insurance. This service was 1/26 it's now 6/24 and the claim hasn't even been processed by my insurance. the dental office did not submit the claim the first time, so in March I had to call them because my insurance claimed they neve... read more
Business response:
I'm so sorry to hear about the trouble you're having, Nini. The team and I would be happy to help with billing concerns. Please reach out to us directly at 1-844-296-0187. - Sophia
i was very much looking forward to the opening here in White Plains. my mother is 94 and I wanted an extra pair of dentures. The prices advertised were very enticing the staff is exceptional. The facility is beautiful. However- when sitting with the manager we were offered a package with a 7 year warranty for over 4000 dollars. after refusal a 3000 plus package were offered. despite listing 4 different levels of dentures - this facility only offers the most expensive 2. I can go to any dentist for mid 1000s to 2000... read more
Frequently asked questions about Aspen Dental - White Plains, NY
How is Aspen Dental - White Plains, NY rated?
Aspen Dental - White Plains, NY has a 4.5 star rating with 378 reviews.
When is Aspen Dental - White Plains, NY open?
Aspen Dental - White Plains, NY is closed now. It will open on Monday at 8:00 a.m.