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Austin Bates - Licensed Mortgage Loan Officer

4.9

About this business

V.I.P. Mortgage, Inc. wasn’t started as a company, but as an idea. An idea that the mortgage lending process could be simplified. An idea that the dream of homeownership is very much alive and well. And, an idea that the people working on your loan understand what you are going through because they have been there themselves. Founded by Marine veteran Jay Barbour in 2006, V.I.P. Mortgage, Inc. has grown from a single office with two loan officers in Scottsdale, AZ, to over 20 brick and mortar branches (across many states) w... read more

Location details

9221 E Via de Ventura, Scottsdale, AZ, 85258, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.91,566 reviews
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Madge Laura Ball-Cole's profile image
Madge Laura Ball-Cole 

Verified by V.I.P. Mortgage, Inc.

6 years ago

Sarah Taylor did everything she could and gave me actionable suggestions. She kept me in the communication loop at all times and honest. 

William F Lieber's profile image
William F Lieber 

Verified by V.I.P. Mortgage, Inc.

6 years ago

I didn’t think I could afford a new house with my credit and financial, or lack of readiness for such a purchase Austin and his team worked with what I had, found me some help and made it happen for my wife and I. I wish I hadn’t waited so long to see if it was possible to own my own home. Bill. Home Owner. 

Justin Bradley Tena's profile image
Justin Bradley Tena 

Verified by V.I.P. Mortgage, Inc.

6 years ago

Stacey and Austin were extremely patient and kind to answer all of my questions. While other lenders were unable to handle our "complicated" application, Stacey and Austin made it seem easy. They went above and beyond in making themselves available, even after hours by email and phone. I will definitely recommend them by name. 

Aaron Micheal Huston's profile image
Aaron Micheal Huston 

Verified by V.I.P. Mortgage, Inc.

6 years ago

Not only was Austin Bates very knowledgeable him and his team always kept me informed and updated on my loan process and helped me not be so stress with my loan . When buying a house is said to be one of the most stressful things in life . Me and my family are very happy with everything they did for us . 

Ricardo J Uriostegui's profile image
Ricardo J Uriostegui 

Verified by V.I.P. Mortgage, Inc.

6 years ago

The staff was very courteous, and very responsive when I came with a question (multiple times) no matter how small and insignificant my question was they always answered very politely and in a timely manner which really helped me because this was my first time buying a home and they made it beyond easy for me! Very great fun for Austin Bates and his amazing team (Emery Payne)!!! 

Ashley N Brand's profile image
Ashley N Brand 

Verified by V.I.P. Mortgage, Inc.

6 years ago

When one mortgage broker pulled my loan on my new build, Austin Bates picked up pieces and put everything back together and I closed on my house. 

Tyrone O Gross's profile image
Tyrone O Gross 

Verified by V.I.P. Mortgage, Inc.

6 years ago

Great experience, Austin and the Bates team are ON POINT 

Reyna Mia Levert's profile image
Reyna Mia Levert 

Verified by V.I.P. Mortgage, Inc.

6 years ago

I recently completed a mortgage transaction with Austin and his awesome team. I say awesome because we met under trying circumstances, and Austin was committed to helping us find resolution to close the transaction for our dream home. They worked tirelessly, as there was a time constraint involved . The first night, Austin answered my questions via email till 10:30 pm. That was a sign to me that he and his team go way above and beyond the normal mortgage company. Thank you for everything! 

Nicole Olson's profile image
Nicole Olson 

Verified by V.I.P. Mortgage, Inc.

6 years ago

I had a quick & easy refinance :) 

Frequently asked questions about Austin Bates - Licensed Mortgage Loan Officer

How is Austin Bates - Licensed Mortgage Loan Officer rated?

Austin Bates - Licensed Mortgage Loan Officer has a 4.9 star rating with 1,566 reviews. 

When is Austin Bates - Licensed Mortgage Loan Officer open?

Austin Bates - Licensed Mortgage Loan Officer is closed now. It will open tomorrow at 8:00 a.m.