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Austin Bates - Licensed Mortgage Loan Officer

4.9

About this business

V.I.P. Mortgage, Inc. wasn’t started as a company, but as an idea. An idea that the mortgage lending process could be simplified. An idea that the dream of homeownership is very much alive and well. And, an idea that the people working on your loan understand what you are going through because they have been there themselves. Founded by Marine veteran Jay Barbour in 2006, V.I.P. Mortgage, Inc. has grown from a single office with two loan officers in Scottsdale, AZ, to over 20 brick and mortar branches (across many states) w... read more

Location details

9221 E Via de Ventura, Scottsdale, AZ, 85258, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.91,566 reviews
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Shelley E Alfieri-Brown's profile image
Shelley E Alfieri-Brown 

Verified by V.I.P. Mortgage, Inc.

6 years ago

Hello ladies, I just wanted to take a moment to thank you so very much for your patience, guidance, understanding, and support through the process of me purchasing a home on my own.  Because I was blessed with you two helping me, I was able to achieve this dream and I am extremely appreciative and humbled.  I know you had to do a lot work on your end to help me make this happen and believe me...that has not gone unnoticed.  Thank you again and again and again. 

James D Dodd's profile image
James D Dodd 

Verified by V.I.P. Mortgage, Inc.

6 years ago

Very easy to deal with. 

Mica Leslie Goldfeder's profile image
Mica Leslie Goldfeder 

Verified by V.I.P. Mortgage, Inc.

6 years ago

Stacey was really great to work with and the application process was very easy at the start. While Stacey was on vacation, it was extremely frustrating working with Andy. He kept giving me mixed messages and was condescending in his tone. A couple of weeks before closing asked for bank statements. Five minutes later he stated they were not necessary. Then at the last minute right before close, he urgently needed bank statements and copies of cleared checks. Everything worked out in the end 

Salvatore Diliberto's profile image
Salvatore Diliberto 

Verified by V.I.P. Mortgage, Inc.

6 years ago

Austin's responsiveness was superb, communication was clear, concise, and thorough, and everything with our loan process was smooth and predictable. There were no issues. Would highly recommend Austin and his team. We had a great experience with VIP Mortgage! 

Padmini S Franco's profile image
Padmini S Franco 

Verified by V.I.P. Mortgage, Inc.

6 years ago

Great and constant communication from the team. Made the whole process easy! 

Barbara C Connelly's profile image
Barbara C Connelly 

Verified by V.I.P. Mortgage, Inc.

6 years ago

Working with Austin is amazing. He and his team are true professionals and give outstanding customer service! 

Jose M Ramos JR's profile image
Jose M Ramos JR 

Verified by V.I.P. Mortgage, Inc.

6 years ago

We had a challenging situation that involved our LLC and how it was affecting our ability to get a home loan. When others had no options for us, VIP Mortgage listened, understood our situation and quickly found us a loan. VIP's challenge was they only had two weeks until escrow close. With daily contact for documentation, unbelievably, VIP not only found us a loan but met the close date. If you need a loan, VIP is a the guaranteed bet! 

Jeffrey William Rutledge's profile image
Jeffrey William Rutledge 

Verified by V.I.P. Mortgage, Inc.

6 years ago
Shane LeBaron's profile image
Shane LeBaron 

Verified by V.I.P. Mortgage, Inc.

6 years ago

Kept a very open line of communication throughout the whole process. 

Frequently asked questions about Austin Bates - Licensed Mortgage Loan Officer

How is Austin Bates - Licensed Mortgage Loan Officer rated?

Austin Bates - Licensed Mortgage Loan Officer has a 4.9 star rating with 1,566 reviews. 

When is Austin Bates - Licensed Mortgage Loan Officer open?

Austin Bates - Licensed Mortgage Loan Officer is closed now. It will open at 8:00 a.m.