This profile has been claimed by the business owner or representative.
Austin Bates - Licensed Mortgage Loan Officer
- Mortgage Lenders
- Scottsdale, AZ
About this business
V.I.P. Mortgage, Inc. wasn’t started as a company, but as an idea. An idea that the mortgage lending process could be simplified. An idea that the dream of homeownership is very much alive and well. And, an idea that the people working on your loan understand what you are going through because they have been there themselves. Founded by Marine veteran Jay Barbour in 2006, V.I.P. Mortgage, Inc. has grown from a single office with two loan officers in Scottsdale, AZ, to over 20 brick and mortar branches (across many states) w... read more
Location details
9221 E Via de Ventura, Scottsdale, AZ, 85258, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by V.I.P. Mortgage, Inc.
I had several different people who worked on my file. This created frustration as I had to answer the same questions about my accounts repeatedly. When the information was not passed from one person on your team to the next in a cohesive way.
Verified by V.I.P. Mortgage, Inc.
Excellent communication and great customer service. Thanks!
Verified by V.I.P. Mortgage, Inc.
Excellent customer service means that you actively seek out the opportunity to deliver more than the standard, and that is exactly what Emery did for us
Verified by V.I.P. Mortgage, Inc.
Always available, gets thing done,
Verified by V.I.P. Mortgage, Inc.
Thank you for all the help and support you provided my clients. The at home visit to take the mortgage application won their loyalty to you.
Verified by V.I.P. Mortgage, Inc.
We weren’t able to move in on the date we wanted because the loan wasn’t getting finished on time. It was a frustrating process. That said, Austin was still professional, reimbursed us for some of our added expenses because of it and in the end it all turned out okay. I can’t complain
Verified by V.I.P. Mortgage, Inc.
The Bates Team was great in keeping everyone updated on the loan status throughout the transaction. Also, helped resolve some minor hiccups at the end but was able to get all parties on board to finish through the delay.
Verified by V.I.P. Mortgage, Inc.
Quick responses when I reached out.
Verified by V.I.P. Mortgage, Inc.
Constant communication.
Frequently asked questions about Austin Bates - Licensed Mortgage Loan Officer
How is Austin Bates - Licensed Mortgage Loan Officer rated?
Austin Bates - Licensed Mortgage Loan Officer has a 4.8 star rating with 1,686 reviews.
When is Austin Bates - Licensed Mortgage Loan Officer open?
Austin Bates - Licensed Mortgage Loan Officer is open now. It will close at 5:00 p.m.