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Austin Bates - Licensed Mortgage Loan Officer

4.9

About this business

V.I.P. Mortgage, Inc. wasn’t started as a company, but as an idea. An idea that the mortgage lending process could be simplified. An idea that the dream of homeownership is very much alive and well. And, an idea that the people working on your loan understand what you are going through because they have been there themselves. Founded by Marine veteran Jay Barbour in 2006, V.I.P. Mortgage, Inc. has grown from a single office with two loan officers in Scottsdale, AZ, to over 20 brick and mortar branches (across many states) w... read more

Location details

9221 E Via de Ventura, Scottsdale, AZ, 85258, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.91,566 reviews
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Bassam J Al Hadad's profile image
Bassam J Al Hadad 

Verified by V.I.P. Mortgage, Inc.

3 years ago

This is one of the best experience I ever had from the get-go Austin Baite and his team was exceptional they were quick to respond they put things together right away they know what to do very professional very fast and efficient and it didn’t matter when I contact them they respond right away which is something helps us a lot and they were very patient with us explains everything the right way Guide us through The whole ConTrac I cannot say enough how about them and I am very grateful and thankful to them all and I will abs... read more

Jeffrey Ryan's profile image
Jeffrey Ryan 

Verified by V.I.P. Mortgage, Inc.

3 years ago

always real easy to deal with!! 

Michael Baldwin's profile image
Michael Baldwin 

Verified by V.I.P. Mortgage, Inc.

3 years ago

Very quick and friendly! 

Jacob Josiah Bukowski's profile image
Jacob Josiah Bukowski 

Verified by V.I.P. Mortgage, Inc.

3 years ago

Austin and his whole team are incredible! Like most people I'm sure we had some last minute problems on closing. Austin like the great magician he is waved his wand and suddenly my wife and I were unpacking in our new house. Couldn't be more happy with this team. Highly recommend!! 

Kenneth R Stoupa's profile image
Kenneth R Stoupa 

Verified by V.I.P. Mortgage, Inc.

3 years ago

Friendly and always had answers for me when I needed help thank you 

Zana G Adams's profile image
Zana G Adams 

Verified by V.I.P. Mortgage, Inc.

3 years ago

Always on top of everything. 

Erik Cuestas's profile image
Erik Cuestas 

Verified by V.I.P. Mortgage, Inc.

3 years ago

Great team to work with. Everyone was very helpful and nice. They took the time to explain everything when we had questions. Thank you team Bates. 

Robert Jones's profile image
Robert Jones 

Verified by V.I.P. Mortgage, Inc.

3 years ago

They all came together to make my dream come true 

Samuel Curtis Hiatt's profile image
Samuel Curtis Hiatt 

Verified by V.I.P. Mortgage, Inc.

3 years ago

Communication. I know it might be a busy time, and they are working on multiple accounts, but we thought a little bit better communication would have been nice. Something as simple as texting saying, " Ok, I am going to email a doc that needs to be signed, and this is why..." No just us receiving an email saying to sign a doc and we dont know why. Or when we got a call from someone that wanted to know our personal information to "verify" and they claim they were asked to do it from VIP and we didnt know why. Call us or text ... read more

Frequently asked questions about Austin Bates - Licensed Mortgage Loan Officer

How is Austin Bates - Licensed Mortgage Loan Officer rated?

Austin Bates - Licensed Mortgage Loan Officer has a 4.9 star rating with 1,566 reviews. 

When is Austin Bates - Licensed Mortgage Loan Officer open?

Austin Bates - Licensed Mortgage Loan Officer is open now. It will close at 5:00 p.m.