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Austin Bates - Licensed Mortgage Loan Officer

4.9

About this business

V.I.P. Mortgage, Inc. wasn’t started as a company, but as an idea. An idea that the mortgage lending process could be simplified. An idea that the dream of homeownership is very much alive and well. And, an idea that the people working on your loan understand what you are going through because they have been there themselves. Founded by Marine veteran Jay Barbour in 2006, V.I.P. Mortgage, Inc. has grown from a single office with two loan officers in Scottsdale, AZ, to over 20 brick and mortar branches (across many states) w... read more

Location details

9221 E Via de Ventura, Scottsdale, AZ, 85258, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.91,566 reviews
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Cain Lozano Porras's profile image
Cain Lozano Porras 

Verified by V.I.P. Mortgage, Inc.

3 years ago

Fast communication, did exactly as what we agreed on, help workout issues with missing or insufficient docs. 

Christina Davis's profile image
Christina Davis 

Verified by V.I.P. Mortgage, Inc.

3 years ago

Austin is amazing!! It blows my mind how he is so on top of communication. He is always there to answer any questions. 10 out of 10!!! 

Dayne A. Clayton's profile image
Dayne A. Clayton 

Verified by V.I.P. Mortgage, Inc.

3 years ago

My wife Brenda handled most of the interaction with Austin & the team. I just know that when anything came up she'd say she was gonna call, text or e-mail Austin or one of the team members & it got handled immediately. 

Jennifer Suzanne Cheshier's profile image
Jennifer Suzanne Cheshier 

Verified by V.I.P. Mortgage, Inc.

3 years ago

Austin and his team were amazing! A year long process but SO WORTH IT! Thank you for all you did! 

Patrick N Brown's profile image
Patrick N Brown 

Verified by V.I.P. Mortgage, Inc.

3 years ago

The deal got done! 

Paul Edward Lund's profile image
Paul Edward Lund 

Verified by V.I.P. Mortgage, Inc.

3 years ago

The communication was excellent as well as the speed of response and form completion when sent over. We where able to reach our agent at anytime and made feel at ease with our questions. Thank you for this experience. 

Ella Shakir Al Maliki's profile image
Ella Shakir Al Maliki 

Verified by V.I.P. Mortgage, Inc.

3 years ago

The team was so on top of the process from day one. It was an extremely smooth process. I am very impressed with how quick the team was to respond to any questions. The team has an outstanding customer service skills and attention to details. Best part they got me the BEST rate possible. Thank you all for everything you did. I will recommend all of my family and friends to you without hesitation. You all truly rocked! 

Tim Resch's profile image
Tim Resch 

Verified by V.I.P. Mortgage, Inc.

3 years ago

The team at VIP pulled off a miracle last minute deal. It was a bit stressful being denied financing 10 days prior to closing by another lender but the VIP team got new financing pulled together to make it happen on time. Thank you 

Brenda Clayton's profile image
Brenda Clayton 

Verified by V.I.P. Mortgage, Inc.

3 years ago

I'm a retired real estate appraiser & know the loan process pretty well. After builder switched lenders I panicked a little, but Austin was reassuring & understanding. Through texts, e-mails & phone calls he was always helpful & caring, even when we had a crucial last minute snafu. Great guy & awesome team! 

Frequently asked questions about Austin Bates - Licensed Mortgage Loan Officer

How is Austin Bates - Licensed Mortgage Loan Officer rated?

Austin Bates - Licensed Mortgage Loan Officer has a 4.9 star rating with 1,566 reviews. 

When is Austin Bates - Licensed Mortgage Loan Officer open?

Austin Bates - Licensed Mortgage Loan Officer is open now. It will close at 5:00 p.m.