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Austin Bates - Licensed Mortgage Loan Officer

4.9

About this business

V.I.P. Mortgage, Inc. wasn’t started as a company, but as an idea. An idea that the mortgage lending process could be simplified. An idea that the dream of homeownership is very much alive and well. And, an idea that the people working on your loan understand what you are going through because they have been there themselves. Founded by Marine veteran Jay Barbour in 2006, V.I.P. Mortgage, Inc. has grown from a single office with two loan officers in Scottsdale, AZ, to over 20 brick and mortar branches (across many states) w... read more

Location details

9221 E Via de Ventura, Scottsdale, AZ, 85258, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.91,566 reviews
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Kyle J Martinez's profile image
Kyle J Martinez 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Austin was highly available and knowledgeable. Portal for document submission was intuitive and efficient. 

John Langley's profile image
John Langley 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Everyone was super helpful and friendly. They kept us updated and answered all of out questions quickly. We really appreciate the outstanding customer service. Thank you! 

Jacob S Horton's profile image
Jacob S Horton 

Verified by V.I.P. Mortgage, Inc.

4 years ago

The team at V.I.P. mortgage does absolutely everything they can to help you into your house. They went above and beyond what I could've imagined. Great people from top to bottom that truly care. I would highly highly recommend them. 

Lyman H Goodrich's profile image
Lyman H Goodrich 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Great service ad professional experience 

Anna Lisa Pena's profile image
Anna Lisa Pena 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Communication is everything 

Danielle Guilbeau's profile image
Danielle Guilbeau 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Austin and his team, specifically Justin Smith, made the entire process actually pretty simple, non-stressful and almost pleasant (which is not a word I would normally associate with the process of obtaining a home mortgage). Austin and Justin were always available if and when I had any question, and never hesitated to assist when asked. The web portal is also very user friendly and easy to navigate. I cannot express my gratitude enough to have The Bates Team on my side during this process! 

Cleo J O'Neill's profile image
Cleo J O'Neill 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Austin Bates was very attentive and did a fantastic job in helping me with my mortgage needs. Austin and Andy were quick to respond to any emails or texts questions I had sent. The Bates Team was great, I would definitely use them again and refer all my friends and family to Austin Bates. Thanks for your outstanding service! 

Jaysen Larraza's profile image
Jaysen Larraza 

Verified by V.I.P. Mortgage, Inc.

4 years ago

The Bates Team did a great job of communicating the process to me. They also were very quick at getting my loan ready and letting me know right when they needed anything from me. So happy I went with them for my loan! 

Michael Madden's profile image
Michael Madden 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Great team! Great service! Great rate! 

Frequently asked questions about Austin Bates - Licensed Mortgage Loan Officer

How is Austin Bates - Licensed Mortgage Loan Officer rated?

Austin Bates - Licensed Mortgage Loan Officer has a 4.9 star rating with 1,566 reviews. 

When is Austin Bates - Licensed Mortgage Loan Officer open?

Austin Bates - Licensed Mortgage Loan Officer is closed now. It will open on Monday at 8:00 a.m.