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Austin Bates - Licensed Mortgage Loan Officer

4.8

About this business

V.I.P. Mortgage, Inc. wasn’t started as a company, but as an idea. An idea that the mortgage lending process could be simplified. An idea that the dream of homeownership is very much alive and well. And, an idea that the people working on your loan understand what you are going through because they have been there themselves. Founded by Marine veteran Jay Barbour in 2006, V.I.P. Mortgage, Inc. has grown from a single office with two loan officers in Scottsdale, AZ, to over 20 brick and mortar branches (across many states) w... read more

Location details

9221 E Via de Ventura, Scottsdale, AZ, 85258, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.81,686 reviews
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Plabon Ibne H.'s profile image
Plabon Ibne H. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Everyone was super helpful, Austin, Andy always answer my questions, even on Sunday, Thank you so much for everything. 

Nathaniel K.'s profile image
Nathaniel K. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

I only had one hiccup with VIP in the beginning with one individual that didn’t communicate the things I needed to know in order to move forward with the homebuying process. Otherwise it was a wonderful experience! Everyone else was very responsive and knowledgeable about their crafts and was able to steer me in the right direction. They really made it a smooth home buying process and I would definitely use them again going forward. 

Brittany S.'s profile image
Brittany S. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Austin and his team are the best! This is my second time working with them and have had seamless transactions both times! We are very appreciative of all their hard work 

Ryan H.'s profile image
Ryan H. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Great job! Thanks! 

Harry H.'s profile image
Harry H. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Overall, the specific process was one that was orderly, pragmatic, creative, and supportive. There was no anxiety associated with the various steps of the process or the specific interactions with Austin and Stacey; nothing was difficult and everyone conveyed the sense that things were and would work out as anticipated. The team was available for and responsive to a range of questions throughout the process. I felt treated like a person who mattered and not as "some client." 

Steven R.'s profile image
Steven R. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Everyone involved was very responsive, and helped me with the information I needed to finish the process. Thank you! 

Joshua William B.'s profile image
Joshua William B. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

The bates team got our loan processed very quickly and we enjoyed using their online portal! They reassured us of our eligibility after another lender had made us a little uneasy. We really appreciate all their help and flexibility in closing costs. 

Richard Paul Meyer J.'s profile image
Richard Paul Meyer J. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

The overall process was easy and there didn't seem to be any issues that came up. Every person we spoke with was very professional and very helpful! 

Fred D.'s profile image
Fred D. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Austin offers great advice, stellar execution, & is always available to take my calls/texts. I will highly recommend Austin to my clients. Thanks! Fred Dougherty 

Frequently asked questions about Austin Bates - Licensed Mortgage Loan Officer

How is Austin Bates - Licensed Mortgage Loan Officer rated?

Austin Bates - Licensed Mortgage Loan Officer has a 4.8 star rating with 1,686 reviews. 

When is Austin Bates - Licensed Mortgage Loan Officer open?

Austin Bates - Licensed Mortgage Loan Officer is open now. It will close at 5:00 p.m.