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Austin Bates - Licensed Mortgage Loan Officer

4.9

About this business

V.I.P. Mortgage, Inc. wasn’t started as a company, but as an idea. An idea that the mortgage lending process could be simplified. An idea that the dream of homeownership is very much alive and well. And, an idea that the people working on your loan understand what you are going through because they have been there themselves. Founded by Marine veteran Jay Barbour in 2006, V.I.P. Mortgage, Inc. has grown from a single office with two loan officers in Scottsdale, AZ, to over 20 brick and mortar branches (across many states) w... read more

Location details

9221 E Via de Ventura, Scottsdale, AZ, 85258, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.91,566 reviews
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Louie Rene Myers II's profile image
Louie Rene Myers II 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Austin and Justin were amazing! They helped us through everything we had to do and were patient and understanding! Such a great team!! Thanks guys! 

Diana Gracia's profile image
Diana Gracia 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Excellent experience with VIP Mortage Bates Team!!! Thank you so much to Austin, Andy, Sarah, and Randall for making this home buying experience smooth. Thank you Austin for taking the time to sit with me and break down every charge. Purchasing a home can be stressful and it’s the biggest purchase of your life but Austin and his team were extremely helpful and patient. There communication and response time was great. Would highly recommend them.  

Theresa Bump's profile image
Theresa Bump 

Verified by V.I.P. Mortgage, Inc.

4 years ago

The Bates team was efficient and responsive. This refi was super easy due in large part to their quick and clear communication. thank you. 

Kelly Floyd's profile image
Kelly Floyd 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Sarah was my primary point of contact and I was so grateful. I felt like she took considerable time to answer my questions and find me the best options. She was also incredibly friendly and professional! This is my first house, and she made me feel at ease and comfortable. Thanks, Sarah!! 

Lucas Kraut's profile image
Lucas Kraut 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Austin and his team were great to work with and would highly recommend their team to anyone. 

Irina Hill's profile image
Irina Hill 

Verified by V.I.P. Mortgage, Inc.

4 years ago

We’ve worked with the Bates Team before, and were so impressed - they were trustworthy, excellent and incredibly pleasant throughout our process. As soon as we considered refinancing, we knew they would provide the right advice and even better service. Despite the craziness of the current market, our process was beautifully managed, once again. Thanks so much to Sarah Taylor for putting everything together, and to Emery Payne for shepherding us through the end of the process! 

Troy Hill's profile image
Troy Hill 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Excellent customer service from beginning to end. 

Jordan L Heilmann's profile image
Jordan L Heilmann 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Great experience everyone was super helpful 

Leneigh Nicole Fretz's profile image
Leneigh Nicole Fretz 

Verified by V.I.P. Mortgage, Inc.

4 years ago

The Bates team ( I mean the entire team) was AMAZING! I was so lost and had no idea what to do. They stepped up and helped me with everything I needed. I can 100 million % trust them!! I will be recommending them to all my family and friends ! Thank you so much for helping make my dream come true! 

Frequently asked questions about Austin Bates - Licensed Mortgage Loan Officer

How is Austin Bates - Licensed Mortgage Loan Officer rated?

Austin Bates - Licensed Mortgage Loan Officer has a 4.9 star rating with 1,566 reviews. 

When is Austin Bates - Licensed Mortgage Loan Officer open?

Austin Bates - Licensed Mortgage Loan Officer is closed now. It will open on Monday at 8:00 a.m.