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Austin Bates - Licensed Mortgage Loan Officer

4.8

About this business

V.I.P. Mortgage, Inc. wasn’t started as a company, but as an idea. An idea that the mortgage lending process could be simplified. An idea that the dream of homeownership is very much alive and well. And, an idea that the people working on your loan understand what you are going through because they have been there themselves. Founded by Marine veteran Jay Barbour in 2006, V.I.P. Mortgage, Inc. has grown from a single office with two loan officers in Scottsdale, AZ, to over 20 brick and mortar branches (across many states) w... read more

Location details

9221 E Via de Ventura, Scottsdale, AZ, 85258, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.81,686 reviews
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Anni N M.'s profile image
Anni N M. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Austin & Team were amazing to work with again! I feel so lucky to have found them through a really bad situation with an unethical other lender - we were referred to him and it has been a blessing. Thank you for all you do Austin & team :) 

Kaitlyn W.'s profile image
Kaitlyn W. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Great and easy process! Austin Bates was great! 

Efrain P I.'s profile image
Efrain P I. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

The Bates team made our refi so easy - again! 

Alejandro V.'s profile image
Alejandro V. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Team very communicative. They were helpful and quick to act. My only qualm was there were some communication issues. There were a number of documents that were sent my way that I would have liked some explanation of before I signed. Also, it felt, at times, there were too many hands in the pot, with me communicating with 3 different people, who were all asking the same questions and for documents. I had issues where I submitted a document to one person, and the other person didn't have it. 

Christine A.'s profile image
Christine A. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

This was my first home buying experience and it was not a simple one because of my own situation. Everyone on this team was amazing and they all went above and beyond to help me. They were amazing at communicating with me what i needed exactly and even went as far as to send over encouraging words to make me feel like they truly cared. I would highly recommend this team to anyone looking to purchase a home. Thank You to all who helped me on this new journey, amazing experience. 

Estevan S.'s profile image
Estevan S. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

This is my second opportunity to work with Mr Bates and his team (like Sara) at VIP Mortgage. My initial home purchase and now this refinance. The services and support have exceeded expectations. Honesty and integrity come to mind when I speak to my friends about my experience with Mr Austin Bates and staff at VIP Mortgage. Thank you, Mr Bates and thank you Sara! 

Matthew P B.'s profile image
Matthew P B. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Very responsive, timely, easy to contact, and firm handle on mortgages and the housing market. Great job!! 

Delia G T.'s profile image
Delia G T. 

Verified by V.I.P. Mortgage, Inc.

5 years ago

I'm so happy and satisfied with excellent services provided.Thank you and more power to VIP mortgage. 

David C.'s profile image
David C. 

Verified by V.I.P. Mortgage, Inc.

5 years ago

The amount of time and effort Austin and Sarah dedicated to our questions and concerns has always been welcomed. I've appreciated their promptness and diligence with handling my mortgages. They have always kept up-to-date with any and all deadlines, as well as, any notifications regarding the application and refinance process, all while keeping our confidence in their work. 

Frequently asked questions about Austin Bates - Licensed Mortgage Loan Officer

How is Austin Bates - Licensed Mortgage Loan Officer rated?

Austin Bates - Licensed Mortgage Loan Officer has a 4.8 star rating with 1,686 reviews. 

When is Austin Bates - Licensed Mortgage Loan Officer open?

Austin Bates - Licensed Mortgage Loan Officer is open now. It will close at 5:00 p.m.