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Austin Telco Federal Credit Union

3.4

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Location details

12188 Jollyville Rd, Austin, TX, 78759, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 4:00 p.m.
Tue09:00 a.m. to 4:00 p.m.
Wed09:00 a.m. to 4:00 p.m.
Thu09:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.424 reviews
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B R.'s profile image
B R. 
rating
9 years ago

The absolute worst credit union or lender I have ever had dealt with and that's saying something since I've banked with close to two dozen lenders for personal and business needs over the last 20 years in several states. Pamela Cotton-VP service and Chad Heil loan officer have to be the worst lending employees ever. Five days not returning emails, anti-small business owners, rude, unhappy, and condescending, unlike with most loan officers and lenders they won't talk with you at all, they don't allow you use the same LO you... read more

Business response:

We've updated our banking over the years and still appreciate your valuable feedback. We are sorry for the inconvenience that you encountered during your past loan experience. We appreciate that you have standards of service and we failed to meet them. Thank you for your feedback and with our changes over the years, we would value to the opportunity to earn back your borrowing business. 

Frequently asked questions about Austin Telco Federal Credit Union

How is Austin Telco Federal Credit Union rated?

Austin Telco Federal Credit Union has a 3.4 star rating with 24 reviews. 

When is Austin Telco Federal Credit Union open?

Austin Telco Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.