I was in recently to visit a friend, and one of my first impressions was the cleanliness of the facility, very IMPRESSED! We interacted with the staff and administration on several occasions and they were always attentive, caring and went above and beyond! Thank you for the exceptional experience, I look forward to many more visits!
My Dad was a patient in Rehabilitation for several years at Autumnview before becoming a long term resident. The staff was amazing! Very hands on and compassionate. The Administrative staff was always available to talk to us regarding any questions or concerns we had. My Dad passed away in March. I can't say enough good things about the support we received during a difficult time. We were given the space we needed to grieve, but also received so much love and comforting from everyone. He was always well cared for with a... read more
Business response:
Dear Krista - thank you for sharing your comments about the care that your father received at Autumn View Health Care Facility. He was like a family member to us and we were fortunate to have played a role in his care.
I have had the pleasure of working at Autumnview for the past six years. I started in the Business Office and now work as the Unit Clerk. One of the greatest moments is getting to know and work with staff , meeting residents families and most importantly the residents. Making one person smile is the greatest gift you can receive.
Business response:
Dear Julie - thank you for your years of service at Autumn View and for your contributions as a team player in all the roles you have held. We're fortunate to have you as a valuable member of our staff.
I have worked for the McGuire group since 2006 and have been the opportunity to grow and move up the corporate ladder. I consider myself a part of the family and have made many friends. As a part of the management team I feel that support and dedication from administration is crucial for continued success and I've always received both. The McGuire group has given me the opportunity to learn and grow in my career.
Business response:
Dear Tracey - thank you for being such an instrumental member of our team and for your many years of dedicated service. You are instrumental to the success of the organization and we're fortunate to have you on our team. Thank you for Living as a Legend!
I am the Director of Activities at Autumn View Health Care Facility for 34 years, I am proud to have my coworkers and residents as my second family
Business response:
Amy - thank you for your many years of dedicated service! You are an asset to our team at Autumn View and you make our facility a great place to live and work!
We had a family member at Autumn View for rehab after a stroke. We found the facility to be very clean, with no odors that I could pick up on. The Reception area is very nice and the receptionists are very friendly and helpful. The entire staff - nurses, aides (especially some really wonderful aides) , therapists, are very courteous, helpful, and caring even though there is a staffing shortage at times. The Business Office, Director of Nursing and Social Worker are always available to help with any concerns or questions. ... read more
Business response:
Dear Daniel - thank you for taking the time to leave a positive review of your experience with Autumn View Health Care Facility. It was our privilege to care for your family member.
My mom has been there since Feb.2022. Started with rehabilitation. Then long trem care.
Overall the majority of the staff have been very nice and considerate. I visit my mother almost every day for 3 to 4 hours. Her meals are almost always cold, they will bring her an alternate meal when she asked for one.
Many times, I myself will take her meals to the dinning room to warm them up for her.
I have personally witnessed waits of over 30 to 40 minutes for a staff member to answer her call light.
I understand the problem of be... read more
I am a friend or relative of a current/past resident
My mother is staying in Autumn View Health Care Facility because she needs full care. It's a nice place. She has been there for six or seven months now. They're just very friendly people and it's a very clean facility and that's what I kind of look for. I just think it's a very clean, well-run, home. I've never had a problem with communication. If you do ask, somebody is always there to answer your question. I haven't had a problem yet. So as far as staffing, I know they'r... read more
Place was very attentive to needs however it was hard to reach a nurse at night or early in the morning. The therapy was very good.
Business response:
Louise - thank you for your honest feedback. It has been shared with our team.
Google reviews (69)
