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Autumn View Health Care Facility
- Skilled Nursing
- Hamburg, NY
About this business
Welcome to Autumn View Health Care Facility located in Hamburg, New York. Our team is committed to pioneering and integrating progressive programs and services that have defined our local health care community. This commitment has resulted in Autumn View continuously receiving outstanding star ratings from the federal government, which rates every nursing facility in the country. To see our ranking, as well as those of other facilities, visit www.medicare.gov . In addition, each year the New York State Department of Health i... read more
Location details
4650 Southwestern Blvd., Hamburg, NY, 14075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Google reviews (71)The care was really great, the nurses were great, the aides were really good. There was an aide and a nurse who were particularly good. They went above and beyond to make sure I was comfortable. The cleanliness was great. The meals were good, mostly, and they did have a choice if you didn't like what they were serving.
Business response:
We're happy to hear that your stay was enjoyable and productive. Thank you for sharing your comments.
My experience was excellent! My only concern, however, was the fact that I had to wait, at times, to be assisted, particularly when I needed to use the restroom. However, I have brought this up to the staff and they did begin the process of fixing the issue. The facility was very clean.
Business response:
We appreciate your comments and the fact that you mentioned your concern to our staff immediately. Thank you for your feedback.
I thought the occupational therapy and physical therapy was excellent. The cleanliness was really good, but the meals were awful.
Business response:
Thank you for your feedback. We're happy to hear you had great success with your rehabilitative stay. We have alerted our chef as to your feelings about the meals.
I would rate my experience a 4. My only concern is the fact that I have had to wait a while to be helped on a few occasions.
Business response:
Thank you for sharing your feedback. Your comments have been passed along to our staff.
The facility is right around the corner from my house.
Business response:
We're glad that it was a convenient trip for you. Thank you for sharing your comment!
My loved one was given a beautiful room, and the dining room is beautiful. They are taking such good care of her, they keep her well groomed. It is such a good environment for her, they are taking wonderful care of her. It's very clean and the laundry is always done. We thought we would be taking care of the laundry, but it is always done and put away. All the things they do for her is wonderful. Meals are great. Helpful meetings arranged by them, not us asking.
Business response:
Thank you for sharing your comments. It is our pleasure to care for your loved one.
They always answered my calls in a timely manner. The staff was very friendly and caring. I liked the food, it was good. The beds could be wider and the chairs could be softer. Rehab was very good. The nurses were very friendly and helpful. The staff responded quickly with a friendly attitude. Bathrooms were very clean, and they kept the room clean. I had good communication with Autumn Views caregivers and doctors.
Business response:
Thank you for sharing your experience about your stay at Autumn View. We're glad your rehabilitation was productive and enjoyable.
Everyone was good and some went the extra mile more than others. The personnel was outstanding. They kept me well informed and checked on me very frequently to make sure I was okay. I want to go back up there and take them some pizza or something to thank them for everything.
Business response:
Thank you for sharing your comments. We're pleased to hear you enjoyed your stay and that you were kept well informed during the time you were there.
The care was very good. I am very satisfied.
Business response:
Dear Helen - thank you for taking the time to share your comments. We're happy to hear you were satisfied with your stay.
Frequently asked questions about Autumn View Health Care Facility
How is Autumn View Health Care Facility rated?
Autumn View Health Care Facility has a 4.7 star rating with 229 reviews.
When is Autumn View Health Care Facility open?
Autumn View Health Care Facility is closed now. It will open on Friday at 8:00 a.m.