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1930 Kamehameha IV Rd, Honolulu, HI, 96819, United States
Get directionsHad BM accident in my shorts because no one came in time to assist me to the toilet. A couple of times I had to get to the toilet unassisted because I could not hold my urine waiting to be assisted. P.T. sent me home too early. The social workers treated my daughter like a child instead of an adult ( she is 50). No one would give a straight answer when questioned about conflicting reports. I will NEVER go here again and I will NEVER send my wife here either.
Business response:
We apologize that we were unable to meet your expectations at our care center. Although we cannot discuss any specific issues on this site due to patient privacy, we would like to talk with you about your concerns. Please contact our Customer Service Hotline by calling 877-874-8416 or emailing Compliance@avalonhealthcare.com
Did not get any proactive communication on how my mom was doing. When I called, I was transferred to her nurses station and the phone just rang and rang. No one answered. When I called to speak to her physical therapist, I could not speak with the person who did the PT. I often had someone reading the PT notes to me. The only person I have positive feedback for is Mohammed. He answered my questions and provided guidance well. My mom received a Medicare paid for wheelchair. No one from Avalon told me that it was being... read more
Business response:
We apologize that we were unable to meet your expectations at our care center. Although we cannot discuss any specific issues on this site due to patient privacy, we would like to talk with you about your concerns. Please contact our Customer Service Hotline by calling 877-874-8416 or emailing Compliance@avalonhealthcare.com
You made my dad worse
Business response:
We apologize that we were unable to meet your expectations at our care center. Although we cannot discuss any specific issues on this site due to patient privacy, we would like to talk with you about your concerns. Please contact our Customer Service Hotline by calling 877-874-8416 or emailing Compliance@avalonhealthcare.com
Yall made my dad sick more
Avalon Care Center - Honolulu has a 3.7 star rating with 73 reviews.
Avalon Care Center - Honolulu is open now. It is open 24/7.