Avalon Care Center - Honolulu's cover image
Claimed

This profile has been claimed by the business owner or representative.

Avalon Care Center - Honolulu

3.7

About this business

Location details

1930 Kamehameha IV Rd, Honolulu, HI, 96819, United States

Get directions
3.773 reviews
Select a rating
Thomas D.'s profile image
Thomas D. 
3 years ago

Had BM accident in my shorts because no one came in time to assist me to the toilet. A couple of times I had to get to the toilet unassisted because I could not hold my urine waiting to be assisted. P.T. sent me home too early. The social workers treated my daughter like a child instead of an adult ( she is 50). No one would give a straight answer when questioned about conflicting reports. I will NEVER go here again and I will NEVER send my wife here either. 

Business response:

We apologize that we were unable to meet your expectations at our care center. Although we cannot discuss any specific issues on this site due to patient privacy, we would like to talk with you about your concerns. Please contact our Customer Service Hotline by calling 877-874-8416 or emailing Compliance@avalonhealthcare.com 

Doris K.'s profile image
Doris K. 
5 years ago

Did not get any proactive communication on how my mom was doing. When I called, I was transferred to her nurses station and the phone just rang and rang. No one answered. When I called to speak to her physical therapist, I could not speak with the person who did the PT. I often had someone reading the PT notes to me. The only person I have positive feedback for is Mohammed. He answered my questions and provided guidance well. My mom received a Medicare paid for wheelchair. No one from Avalon told me that it was being... read more

Business response:

We apologize that we were unable to meet your expectations at our care center. Although we cannot discuss any specific issues on this site due to patient privacy, we would like to talk with you about your concerns. Please contact our Customer Service Hotline by calling 877-874-8416 or emailing Compliance@avalonhealthcare.com 

Joe F.'s profile image
Joe F. 
5 years ago

You made my dad worse 

Business response:

We apologize that we were unable to meet your expectations at our care center. Although we cannot discuss any specific issues on this site due to patient privacy, we would like to talk with you about your concerns. Please contact our Customer Service Hotline by calling 877-874-8416 or emailing Compliance@avalonhealthcare.com 

Joe F.'s profile image
Joe F. 
5 years ago

Yall made my dad sick more 

Frequently asked questions about Avalon Care Center - Honolulu

How is Avalon Care Center - Honolulu rated?

Avalon Care Center - Honolulu has a 3.7 star rating with 73 reviews. 

When is Avalon Care Center - Honolulu open?

Avalon Care Center - Honolulu is open now. It is open 24/7.