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Avance Care Midtown Raleigh
- Family Practice
- Raleigh, NC
About this business
Location details
3801 Wake Forest Road, 110, Raleigh, NC, 27609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr. Gill is AMAZING. I met him for the first time at my appointment. He told me about the new recommendations and saved me having to do an 'unfun' test. He asked me a lot of questions and seemed genuinely interested in me and my family life. He was full of good advice and even shared information about his family with me. I can't remember the last time a doctor spent so much time with me and he never acted rushed or distracted. He focused on me. I will look forward to my next appointment with him.
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Midtown Raleigh
easy appointment service and extremely friendly and professional staff
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Midtown Raleigh
When i get I greet the staff and they greet me they ask to sit down they look computer check my file in the if I appointment with then is not taken long they call
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Midtown Raleigh
Exceptional office staff, very professional! Beth Ann was Amazing, and so was her nurse. The front counter was so welcoming. I'm so glad I found this practice. I would highly recommend it to others like me who are a little nervous about going to the doctor !
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Midtown Raleigh
I have been looking for a primary care provider within the Raleigh area because all of the providers I have been to in my life I have never been comfortable with and I have felt like my conditions and concerns were listened to. Immediately when I walked through the front door I was happily greeted by Deidra. She made the check in process extremely easy and smooth and kept me informed of when I would be called back for my appointment. Within a short period of time I was called to the back by Kashiya. She led me back to ... read more
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Midtown Raleigh
My first time at Avance Care - Raleigh Midtown was excellent. The front desk staff was friendly and welcoming and I was taken back for lab work right away. Tamika did a great job with my labs and made it an easy and comfortable experience!
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Midtown Raleigh
See previous survey... My first experience was great!
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Midtown Raleigh
Advance Care, Midtown Raleigh, saw David Sanjurjo, NP. Not my usual primary but there was an appt available. Urine test confirmed UTI and Sanjurjo prescribed an antibiotic. At checkin I told the receptionist of my correct pharmacy since old one permanently closed. After leaving I kept checking in with the pharmacy, wanting to start the tx. No scrip sent. I twice called Avance, including one hour before closing to try to get it done. Receptionist said he hadn’t done it yet. It NEVER was sent. That location is closed on weeken... read more
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (984) 263-4110 to discuss your concerns in depth. Yours in health, Avance Care Midtown Raleigh
Subject: Concern Regarding Customer Service Experience Dear Avance Care Leadership, I hope this email finds you well. I am reaching out to formally express my concern regarding a recent interaction with your office that left me feeling dismissed and unfairly characterized. On 3/27/25, I called the office seeking clarification about your communication process, particularly regarding confirmation calls, as I recently received a letter about missed appointments without any prior notification. While I was simply express... read more
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (984) 263-4110 to discuss your concerns in depth. Yours in health, Avance Care Midtown Raleigh
Frequently asked questions about Avance Care Midtown Raleigh
How is Avance Care Midtown Raleigh rated?
Avance Care Midtown Raleigh has a 4.2 star rating with 68 reviews.
When is Avance Care Midtown Raleigh open?
Avance Care Midtown Raleigh is closed now. It will open at 7:30 a.m.