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Balance Spa
- Wellness
- Tewksbury, MA
About this business
Location details
1788 Main St, Tewksbury, MA, 01876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:00 p.m. | |
| Sun | 8:30 a.m. to 4:00 p.m. |
Nice environment, a little overpriced and was very unhappy with the sales pitch for products during my session, which i felt uncomfortable with and felt pressured to buy products at the 15% discount offered today only. Therapist was waiting for my answer on which products i wanted to get, when I told her I had just purchased serum and products i already used, she replied, you may not be able to get the 15% past today, again, mentioned I was all set and would take a look at some products when I leave for future purchase.. She... read more
Business response:
Sarah, our therapist do make professional home care recommendations as a part of your service, but you should never feel pressured. I apologize that you felt that way. I would appreciate the opportunity to speak with you directly regarding your experience. If that is something you would like to do, please reach out to me at kscioli@balancespa.com or my direct line 978-319-4323. Best regards, Kristin Scioli, Spa Director
I will go no where else!! Thanks Von!!
Business response:
Hi Lori Allen, We saw your 1-star review of Balance Spa. Please let us know how you think we can improve our service. We appreciate your feedback. -The Balance Team
Business response:
Hi Angela DiChaira Stokes - Yes, we noticed your review was from 'over a year ago'. Recent Facebook programming developments have allowed page mangers to see who is reviewing their pages so we just were able to see this recently. If you have never received our services, could you please remove your rating? We would greatly appreciate it. Warm Regards, Balance Spa
Business response:
Hi Melissa Onorato DeVeau, Is it okay if we give you a call about this? We'd really like the opportunity to make this right. Please let us know (via private message if you don't want to post publicly) the best number to reach you at. Warm Regards, The Balance Spa Team
Frequently asked questions about Balance Spa
How is Balance Spa rated?
Balance Spa has a 4.9 star rating with 1,882 reviews.
When is Balance Spa open?
Balance Spa is open now. It will close at 4:00 p.m.