Bateman House Care Home

4.8

Assisted Living Facilities
Uttoxeter

About this business

Wellness Assisted Living Facilities

Location details

New Road, Uttoxeter, ST14 5DS, United Kingdom

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4.837 reviews

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Jason H

2 weeks ago

From first visit to Bateman House the attention to detail and care for residents was easy to see, which is why mum chose them to look after her and keep her safe. Move in day was seamless, the support was simply brilliant from the whole team, nothing was too much trouble and Mum was made to feel at home very quickly. Over the following days the team have been curious to understand what mum likes and needs, when I saw mum on day 3 she said she has not felt this safe and comfortable for a long time, that just makes me feel so ... read more

Business response:

Thank you for your lovely feedback. We are delighted that your mum has settled in so well and is feeling safe, comfortable, and at home at Bateman House. It means so much to hear that both you and your mum have felt supported throughout the move and beyond. We will be sure to share your kind words with the team, who will be thrilled to know they've made such a positive difference.

Anna L

2 months ago

I truley have no words to explain how amazing Bateman House is. The staff go above and beyond not only for my mum but us as a family. Even when I call at 2am to check on her they take the time to reasure me. The home its self is calm and relxed you truely feel at home here. There is so much to do for residents & family. Management are the best, she has help us in ways no one ever has, we feel so welcome.

Business response:

Thank you for your lovely review of Bateman House Care Home. We are so pleased to hear that you and your family feel supported and reassured by our team. Your kind words about our staff, management team, and welcoming home mean a great deal to us. Thank you for trusting us with your mum's care.

Anna L

2 months ago

Business response:

Joanna D

2 months ago

Moving my 101 year old mother to a new care home was a daunting prospect. However as soon as I entered Bateman House my fears evaporated. What an amazing place! A team of dedicated staff, under the expert guidance of manager Erica and supported by customer relations manager Tina, deliver outstanding care with patience, compassion and kindness and a sense of fun. Erica has over 40 years in the industry and it shows. She has set the bar high. Not expecting employees to take on a task she would not do herself (I have seen her r... read more

Business response:

Thank you for your lovely review. We're so pleased to hear your mother has settled in well and that myself and the team have made such a positive difference. We'll be sure to share your kind words with everyone at Bateman House.

K D

2 months ago

Bateman House is a lovely location with warm and friendly staff. My Grandmother is very happy and taken care of there. On my visits I have felt welcomed and seen my grandma in high spirits often telling stories of the nice people, fun trips and regular cups of tea.

Business response:

Thank you so much for a lovely review, it makes us proud that your grandma is happy living at Bateman House.

V T

2 months ago

Very welcoming and caring environment. Staff can't do enough. The home is expanding so some lovely new care staff and front of house. Some great activities have been organised lately. We enjoy having Sunday lunch there as a family too .

Business response:

Thank you for your kind review of Bateman House Care Home. We're so pleased to know our staff team are lovely and you enjoy the activities we provide for our residents.

J E

3 months ago

Bateman House is a lovely Care Home with excellent modern facilities for the time my husband has been there he has been treated extremely well, and have to say all the staff are kind, considerate and caring I couldn't wish for anything more. My husband is safe and very well looked after.

Business response:

Thank you for your lovely feedback. We're so pleased your husband feels safe and is being so well cared for. It means a great deal to know our team's kindness and dedication are making a difference.

S E

3 months ago

Having been in Bateman House now for nine months, the care I have received has been excellent, in every area. The staff are kind and caring, 24 hrs a day, as I need a lot of help during the night as well as during the day.

Business response:

Thank you for your kind feedback. We're so pleased to hear you feel well cared for both day and night, and that our team's kindness is making a difference. Your comments are important to us to help us learn and improve.

Helen S

3 months ago

I'm very happy with Batemans Care Home. My Dad is very settled when he goes for respite. The activities and outings are fantastic, even though Dad has Dementia he's still very sociable and really enjoys being involved in all the activities. The rooms are lovely - comfortable and incredibly clean. More like a hotel than a care home. And the staff are attentive and genuinely care and really get to know their residents. I would definitely recommend.

Business response:

Thank you so much for your lovely feedback. We're delighted your Dad enjoys his stays, especially the activities and the welcoming environment. Your kind words about our team mean so much-thank you for your recommendation!