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Bay Glen Animal Hospital
- Houston, TX
About this business
Location details
1616 Clear Lake City Blvd., # 105, Ste 105, Houston, TX, 77062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | 7:30 a.m. to 12:00 p.m. |
I sure hope Maria Brown no longer works for this establishment. She is very rude and unprofessional.
Business response:
Hi Samantha, we are unable to find you in our list of clients. If you have a concern regarding one of our team members, we ask that you reach out to discuss your specific concerns with management. We currently do not have anyone by the name Maria employed. We respectfully ask that all reviews be based on direct client experiences. Our hospital manager can be reached at 281-480-8800.
If you truly care for your pets, please do NOT bring them here. I would give them 0 or negative stars if I could. You would expect your pets to be well and safe if they're boarded at a VETERINARY, but it was not the case for us. We had to last minute make a trip to another country for about 20 days and we had no one else to help us care for our rabbit while we were gone, so we came here since we had had 2 appointments with the veterinary here before. The same morning we came back, we went to pick up our rabbit and paid $400 ... read more
Business response:
Sandra, thank you for your feedback. I want to adress your concerns, but first let me express our sympathy on Haru's loss. You are correct, rabbits are very sensitive creatures. Haru did very well during his stay here. He ate extremely well and was active. The morning of his discharge, he ate very well (all of his breakfast) and behaved normally. He later developed a condition called Bloat. This condition can come on very rapidly & have no warning. It is similar to a condition in dogs called GDV or gastric-dilitation. Unlike... read more
The only reason it got 1 star is because it wont let you post unless you choose a star, who planed that the owner. If you pay for your dog to stay with them overnight, then your dog gets to stay outside for about 30 minutes barking and begging for someone to come get them and bring them in, because they are scared but that person just comes out and yells at them and goes back in, they really love your baby NOT!!!!!!!!!! ALL IT WOULD TAKE IS FOR THE OWNER TO TELL ONE OF THE EMPLOYEES TO SIT OUTSIDE WITH THE DOGS SO THEY ARE N... read more
Frequently asked questions about Bay Glen Animal Hospital
How is Bay Glen Animal Hospital rated?
Bay Glen Animal Hospital has a 4.7 star rating with 528 reviews.
When is Bay Glen Animal Hospital open?
Bay Glen Animal Hospital is closed now. It will open at 7:30 a.m.