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If you're looking for reliable, prompt, and professional customer service, then Bay Ridge Nissan is the place you need to be. We have an exceptional customer care team and a great team of sales consultants to make sure you are treated right, the way you want to be treated! Bay Ridge Nissan is a family owned and operated dealership for over a decade now, and we want all our customers to feel like a part of the family!
6501 5th Ave, Brooklyn, NY, 11220, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 12:00 a.m. to 5:00 p.m. |
Robert Ayers was my service advisor. He kept me informed about the progress of my repairs. He was very knowledgeable very polite very professional.
Business response:
Thank you for leaving Robert this positive review! We are so glad that he took great care of you and kept you well informed throughout your service visit. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Albin was great explaining the car and helping making a deal. He was very helpful going over details of the car snd making sure the car was clean inside and out. I would tell anyone to go and see him.
Business response:
Thank you for sharing your positive experience with us! We are so appreciative of the opportunity to work with you, and we are glad that Albin was both helpful and informative. He will be delighted to know how confident you are in his efforts. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels.
Charles was very pleasant to work with, very knowledgeable on the Nissan I was leasing thanks for your help
Business response:
Thank you for leaving Charles this amazing review! We are so appreciative of the opportunity to work with you and we are glad that Charles could provide you with exceptional service. We are happy to know that he was very pleasant to work with. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Empire Nissan of Bay Ridge team!
Lei is very professional. This is the second Nissan I have leased from Lei and both experiences were great.
Business response:
We greatly appreciate you for leaving Lei this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Lei could provide you with top notch service. We are delighted to know that he was very professional and made your experience great. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new Nissan- behalf of the entire Empire Nissan of Bay Ridge team!
Victor Paredes excellent customer service. I would recommend him at Empire Nissan of Bayridge. Very knowledgeable of Nissan cars.
Business response:
Providing excellent service is so important to us here at Empire Nissan of Bay Ridge and we are glad that Victor's efforts could meet your satisfaction and recommendation! We are so appreciative of the opportunity to work with you. We are thrilled to know that he was very knowledgeable. Please drive safely until we meet again. Congratulations on your new vehicle- behalf of the entire team!
I had a recall on my vehicle and Robert Ayers ensured it was fixed in a timely and efficient manner. I also had questions he knew every answer too. Very warm, knowledgeable, and understanding. I will definitely go back to this dealership again in the future.
Business response:
Thank you for taking the time to leave us this positive review! We are happy to hear that Robert took great care of you and your automotive needs during your recent visit. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Very helpful, explained my options, honest, all staff were respectful, gave me great detail on my previous lease and new one
Business response:
Thank you for your 5-star rating! We are happy to hear that our team provided you with top-notch service throughout your visit. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team!
Victor is always helpful and very responsive and professional with all our car inquiries. He communicates well and doesn’t try to upsell unnecessary services.
Business response:
Thank you for your positive review! We are happy to hear that Victor is consistently helpful and informative. It is our pleasure to serve you and your automotive needs in any way possible. if there is ever anything more that we may help you with, please do not hesitate to let us know.
Always helpful and timely, Victor Paredes is fantastic in dealing with me. Always available whenever I need service or repair and as helpful as is humanly possible,
Business response:
We are grateful for you leaving Victor this exceptional review! We are thrilled to hear that Victor took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was helpful and timely. Please drive safely and do not hesitate to let us know how we may be of further service to you.
Bay Ridge Nissan has a 4.9 star rating with 6,005 reviews.
Bay Ridge Nissan is closed now. It will open at 9:00 a.m.