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Bay Ridge Nissan
- Brooklyn, NY
About this business
If you're looking for reliable, prompt, and professional customer service, then Bay Ridge Nissan is the place you need to be. We have an exceptional customer care team and a great team of sales consultants to make sure you are treated right, the way you want to be treated! Bay Ridge Nissan is a family owned and operated dealership for over a decade now, and we want all our customers to feel like a part of the family!
Location details
6501 5th Ave, Brooklyn, NY, 11220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
I had a recall on my vehicle and Robert Ayers ensured it was fixed in a timely and efficient manner. I also had questions he knew every answer too. Very warm, knowledgeable, and understanding. I will definitely go back to this dealership again in the future.
Business response:
Thank you for taking the time to leave us this positive review! We are happy to hear that Robert took great care of you and your automotive needs during your recent visit. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Very helpful, explained my options, honest, all staff were respectful, gave me great detail on my previous lease and new one
Business response:
Thank you for your 5-star rating! We are happy to hear that our team provided you with top-notch service throughout your visit. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team!
Victor is always helpful and very responsive and professional with all our car inquiries. He communicates well and doesn’t try to upsell unnecessary services.
Business response:
Thank you for your positive review! We are happy to hear that Victor is consistently helpful and informative. It is our pleasure to serve you and your automotive needs in any way possible. if there is ever anything more that we may help you with, please do not hesitate to let us know.
Always helpful and timely, Victor Paredes is fantastic in dealing with me. Always available whenever I need service or repair and as helpful as is humanly possible,
Business response:
We are grateful for you leaving Victor this exceptional review! We are thrilled to hear that Victor took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was helpful and timely. Please drive safely and do not hesitate to let us know how we may be of further service to you.
Got a new lease for my 2024 Rogue (second Rogue) from Lei Wang. Service was excellent and he knows the products well and can easily explain the features.
Business response:
Congratulations on your new Nissan Rogue! We are honored by your repeat business, and we are glad that Lei was both helpful and informative. He will be delighted to hear of your kind words. We thank you for your positive review and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.
This is my first car from Nissan. Extremely happy with the car. The dealership from the time you drive into the service department and meet up with one of your representatives, they are professional, kind, and courteous. The person I dealt with was Victor Paredes. Victor greeted me with a smile and asked what he can do to help me. Victor throughout the time my car was there kept me updated answered all my questions. Always return my calls, and when I returned to get my car he was there waiting for me with a smile my keys and... read more
Business response:
Debra, Thank you for your amazing review and recommendation! We are happy to hear that Victor provided you with the A+ service that you deserve and kept you well informed throughout the process. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Empire Nissan of Bay Ridge is a household name to us. We have purchased 3 or 4 cars from here and the service is always top notch. Lei Wang is the guy to look for to assist with all your needs. Honestly the entire staff here is awesome!
Business response:
Thank you for your excellent review! We are honored by your continued business, and we are so glad that Lei and the team consistently take great care of you and your automotive needs. It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with!
I needed service for my car, and called Victor Paredes, he fix me up beautifully. I was on my way in no time, great job!
Business response:
Jame, Providing immaculate and quality service is so important to us here at Empire Nissan of Bay Ridge and we are glad that Victor's efforts could meet your satisfaction! We are thrilled to know that he did a great job and had you on your way in no time. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.
Robert Ayers the service advisor provided excellent service when I recently came in to service my Nissan pathfinder. He was very courteous, professional and took the time and patience to explain all the details and answer all my questions. I will definitely return to this dealership and look forward to dealing with Robert Ayers in the future.
Business response:
We are grateful for you leaving Robert this extraordinary review! We are thrilled to hear that Robert took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he was very courteous and professional. We look forward to serving you again in the future when the time comes.
Frequently asked questions about Bay Ridge Nissan
How is Bay Ridge Nissan rated?
Bay Ridge Nissan has a 4.9 star rating with 6,249 reviews.
When is Bay Ridge Nissan open?
Bay Ridge Nissan is open now. It will close at 9:00 p.m.