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BellaNova at JubiLee Park Apartments
- Orlando, FL
About this business
Location details
7800 Jubilee Park Blvd, Orlando, FL, 32822, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Horrible place, management is HORRIBLE! I’m about to sue them for wrong charges. DO NOT RECOMMEND IT
Business response:
Hi, Taynara. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at BellaNova at JubiLee Park Apartments and would love the opportunity to improve. Please get in touch with us at (407) 663-5824!
Can not wait to leave this place, is full with nothing but super untrustworthy people. I have referred TWO people that had stayed here and are currently paying rent and they did NOT offered because they simply did not believe I referred them Eventhough they both mentioned that I told them about the place and they have the nerve to tell me that “ sorry is not what our sales rep says” this is just one of many inconveniences I have dealt with this place. They don’t give two shits about you. Literally ZERO .
Business response:
We're sorry to see this review, Elio, as we never like to hear that a resident has unpleasant feelings about our service. We would be more than happy to discuss your experience in an effort to improve. Please reach out to us at (407) 776-4305. Thank you.
They stole my security deposit. I returned everything, and they said they confirmed that I did NOT return the car decals. Staff is completely unprofessional. I was told, and I even confirmed with the staff, that they did receive everything. I made sure of it. Now, I received my financial statement and they are charging me part of my security deposit. I should be receiving it in full!! Thieves. Don't move here. They paint it and make it look like it's a pretty picture, but the apartaments are waaaayyy too overpriced. On top o... read more
Business response:
We're sorry you feel this way, Crystal. We strive to stay true to the highest ethical standards and principles through our community management operations and we follow our lease contract and community policy when assessing charges. Due to the nature of your concerns, we believe your situation would be better resolved with more direct communication. Please contact us at (407) 776-4305. if you feel that these charges are an error or unjustified. Thank you.
One of the worst decisions that I’ve made in my life so far was signing a lease at Bella Nova apartments at Jubilee Park. Please take this as a warning and do not get sold/deceived by the bells and whistles of the community... where do I begin? The management team is beyond unprofessional they lack customer service and problem-solving skills, they are terrible at following up/ calling back and just ridiculously rude. The assistant property manager lives on the property and harasses residences on everything as if she is the h... read more
Business response:
Hi Christian, We're really sorry we haven't earned a higher opinion from you. Feedback from residents is how we gauge our success, and it's clear there are a few things we can be doing better based on your candid review. Thank you for bringing these issues to our attention. We'll do whatever we can to set things right. Please give us a call at (407) 776-4305 so we can discuss what we can do to improve your experience. Thank you.
***DO NOT LIVE IN THIS COMMUNITY*** Since the day I moved in to this apartment complex, it has brought me nothing but regrets, and frustrations. The entire management team is inadequate and has completely disregarded my concerns about being targeted by a neighbor. Ultimately the manager told me I need to whisper in my apartment and not to have any guest over. They will make you feel as though you’re the problem, though there are multiple people seeing what’s happening. I’ve had a situation where I had just two guest sittin... read more
Business response:
We're sorry to hear that your stay at BellaNova at JubiLee Park has been so frustrating and difficult, Shirlan. Due to the nature of your concerns, we believe your situation would be better resolved with more direct communication. At your convenience, please contact the Leasing Office at 407-776-4305. We'll do everything possible to improve your stay in our community. We hope to hear from you.
Absolutely ridiculous! Watch out because apparently you need to do the front office’s job when you’re moving out. When we were finalizing our move out, we returned all of our key fobs and garage door openers. The person we worked with in the front office counted everything in front of us, told us we had turned everything in, and said we were good to go. But because they didn’t keep proper documentation and “can’t remember for sure” if we really did turn everything in, we lost out on part of our deposit. Can’t believe I need ... read more
Business response:
Dear Lauren, we are sorry to hear about your frustrations regarding your move out and the return of your security deposit. So that we may review your account and obtain a few more details about the situation, please reach out to us in person by stopping into the office or giving us a call. We look forward to speaking with you. Thank you.
Frequently asked questions about BellaNova at JubiLee Park Apartments
How is BellaNova at JubiLee Park Apartments rated?
BellaNova at JubiLee Park Apartments has a 4 star rating with 265 reviews.
When is BellaNova at JubiLee Park Apartments open?
BellaNova at JubiLee Park Apartments is closed now. It will open tomorrow at 10:00 a.m.