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Belmont at Providence Apartments
- Real Estate
- Virginia Beach, VA
About this business
Location details
6324 Rockbrook Ln, Virginia Beach, VA, 23464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
These apartments are great! I can’t think of one negative thing to write. The lawn is well maintained, maintenance is always there the same day I put my request in! That alone is unbelievable! The whole office staff is very helpful and they actually care about resolving issues. They always do speacial things for the tenants. From breakfast in the morning to free tickets to an admirals game! The manager is very knowledgeable and helpful. Josh is one of the specialists that I would always address any concerns too. He was alway... read more
He took a picture of the damage and said he would back to me once he talk with management...
Business response:
Hi Rosa, we'd like to apologize for the delay with your maintenance request over the weekend. Management received the details of your request on Friday and reviewed everything today. We just spoke about next steps, but please reach out if you have any questions. Thank you for your patience!
It's not to often you find a staff at your leasing office, who cares that the tenants needs are met. Molly Snead has the most beautiful personality and a kind heart. The property is amazing compared to many of the properties in Virginia Beach. The surrounding area is very quite and access to the interstate is just a hop skip away to Chesapeake, Norfolk and Portsmouth. If you like to gamble, Rivers Casino is just minutes from Belmont at Providence. Awesome I must say!!!!!
Business response:
Thank you so much, Joseph! Your feedback means a lot to us and we appreciate you sharing your experience. We're glad you love it here!
I appreciate how fast maintenance respond to request. They always have a nice attitude.
**JUST MOVED IN...NOT satisfied.* (will update if anything changes) My boyfriend recently signed a lease with Belmont Providence last week and the experience ever since has been nothing but frustrating. When looking for a place, these apartments had stellar reviews. Brian did do a good job with the process of getting my boyfriend locked in to a place and move in was set for April. Upon the move in date, we noticed multiple roaches in the apartment. It continued for a few days with NO food in the space. This was a consistent... read more
Business response:
Hi Leslie - thank you for sharing your feedback. We don't have any residents by your name in our system so we aren't able to contact you directly, but believe we know who you’re referring to and are working with him to get this resolved as quickly as possible. Our property manager has been out of the office on vacation and was just filled in. She will speak with the resident as soon as his schedule allows today. Our goal is to provide excellent customer service to each of our residents and guests. We work hard to keep our co... read more
Frequently asked questions about Belmont at Providence Apartments
How is Belmont at Providence Apartments rated?
Belmont at Providence Apartments has a 3.8 star rating with 280 reviews.
When is Belmont at Providence Apartments open?
Belmont at Providence Apartments is open now. It will close at 5:00 p.m.