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Beztak
- Apartments
- Farmington Hills, MI
About this business
Location details
31731 Northwestern Hwy, Farmington Hills, MI, 48334, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I moved into Bayou Landing in Gulfport Mississippi BIG BIG MISTAKE, they told me the unit was good to move into but right away I began to get very sick. I have a compromise immune system disorder, I am in heart failure, I have asthma. They knew this about my disability so when I moved in I went into the bedroom and could smell mold, I told them I needed new carpet and padding and they said they shampooed it and they couldn't replace it because it wasn't damaged. I got sicker only 4 days in and went and lifted the carpet and... read more
Business response:
Gizmo, we are so sorry to hear about your experience. While we want to ensure all of our residents receive the highest level of customer service, we realize that there is always room for improvement. Reviews like yours are what help us make sure that we fill that room, and the only thing that would help even more is if we could have a moment of your time to discuss your concerns. Please reach out to our office at bayoulandingpropertymanager@beztak.com whenever you have a moment!
Beware when renting from them. I can GUARANTEE you there will always be problems - one or another. From things not being fixed even though reporting (washers/dryers, door buzzer didn't work for a month, to bogus miscellanous charges,to not getting security deposit back within 30 days). I WARN ANYONE who even thinks about renting from them.
Business response:
We're truly sorry to hear about your experience. It's our goal to provide a comfortable and enjoyable home for all our residents. We take your concerns seriously and would like to address them promptly. Please reach out to our President of the Residential Division, Sarah, at Sbattle@beztak.com or call her at 248-737-6103 to discuss this further.
I have repeatedly tried to bring this to the attention of The Golf Villas. The pool on Mother's Day was below water levels. My four foot, very young daughter was in the pool and could stand flat footed. The water was below her shoulders. The pool house alarm continued to go off for hours. The jacuzzi has been broken for three weeks, the TV's at the pool are not in working condition, the mister system is broken and the fire pits at the pool and by the small golf course are not working and was confirmed not working by maintena... read more
Business response:
We are truly sorry to hear about your living experience and the issues you've encountered. We understand your concerns regarding the pool, jacuzzi, and other amenities, as well as the challenges you've faced with the payment portal. We take these matters seriously and want to ensure they are addressed promptly. Please reach out to our President of the Residential Division, Sarah, at Sbattle@beztak.com or 248-737-6103 to discuss your concerns promptly. Thank you for your time and patience.
I am currently speaking with an attorney. Lots of sketchy and illegal things with this company. they currently auto enrolled tenants in a program charging an extra $19 a month without consent and or being part of the lease agreement. It is supposed to be for damage protection of their property. The only way out of it is if you have rental insurance which is a requirement, but the rental insurance must state things that aren't even legal. Progressive refuses to update my policy with the information they want included because... read more
Business response:
Thank you for reaching out, Kelly. Please contact our President of the Residential Division, Sarah, at Sbattle@beztak.com or call her at 248-737-6103 with what location you are at and to discuss your concerns further. We look forward to connecting with you shortly.
I currently live at Willow Brook Apts in Indianapolis. I have lived here for several years. At first the maintenance was awesome but when the management company changed to Beztak Properties the properties have been grossly neglected. I have requested maintenance and the office sends me an email. Dear Residents, Wanted to remind everyone about the office hours changing, per the letter we sent out a few weeks ago. The new office hours are 9AM - 5PM, Monday-Friday. This is effective immediately. The next thing I wanted to... read more
Business response:
We appreciate you taking the time to give us feedback. While our team strives to give residents an excellent experience, we see that we've missed the mark. Whenever it's best for you, we'd appreciate a moment of your time to talk about these matters in more detail. Thank you and please reach out to our President of the Residential Division, Sarah, at Sbattle@beztak.com or call her at 248-737-6103 when you have a chance.
A week after moving into what I thought was a "safe" community, my home was broken into and completely wiped out! The most frustrating part of this, is whoever went into my apartment and ROBBED me had a key!!! The police officer asked if it was possible there was a miscommunication between the office and maintenance, and maybe maintenance thought the unit was supposed to be vacant. The office is refusing to accept responsibility for this or provide any type of assistance besides moving me to a different unit (I asked to be l... read more
Business response:
Thank you for reaching out. Rebecca Guenther, our Executive Vice President, has been in touch with the resident and has expressed our willingness to resolve the matter for the resident. Thank you.
The management team is ok but there is one named Munis which is the worst I've seen. He has no intention to help and has no communication skills at all. When we asked for more information he either ignored or just threatened to charge us fees.
I leave in Aldingbrook in West Bloomfield MI. They indicate this is luxury apartments which is not true. This is the dumps. We cant get anything repaired. There are 2,000 residents in this complex with 2 repairmen. Oak doors in the apartment they have been painted white. Some of the residence have mold which has not been repaired. I had a balcony they was dry rotted which we could not stand on. Screens all through the apartment were torn and bugs crawling through like they pay rent. Grout is coming up from the kitchen floor ... read more
This is the worst property management company I've ever had experience with. I live at a property in Augusta ga owned by Beztak (220 west townhomes) and it is the worst. Trash all over the property, buildings falling apart, rude and unprofessional staff. I called corporate for 2 weeks straight left voice mails and used the online messaging system to have someone call me back but no one has reached out. At this point the company is in breach of the lease that I signed and I will be taking this to court and breaking my lease o... read more
Business response:
Hi, Alise. We are sincerely sorry to hear that this has been your experience at one of our communities and we encourage you to contact us directly at 248-855-5400. We would like to learn more about your concerns and discuss how we can help resolve these issues as soon as possible. Thank you.
Frequently asked questions about Beztak
How is Beztak rated?
Beztak has a 2.4 star rating with 566 reviews.
When is Beztak open?
Beztak is closed now. It will open at 9:00 a.m.