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Big Boy
- Restaurants
- Battle Creek, MI
About this business
Location details
2183 Columbia W, Battle Creek, MI, 49015, United States
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The service was terrible. We were seated and had our drink orders taken by a young female server. Afterwards, she stated that the wait person taking care of us would be right over. Approximately 20 minutes later, without anyone coming over to take our order, a couple was sat near us and not only received their drinks promptly, the order was taken. I asked for our bill for the drinks as we were leaving. When I was paying the bill, I vented my frustration to which the server responded aggressively. I asked her if she was reall... read more
My wife and I were pretty bummed when this place was rumored to be permanently closed according to the listing on Google a few months back. When she heard that they had opened back up we were both excited to try our old favorites yet again. We got take out because: Covid. The wife got her usual which is the Slim Jim basket. When I arrived to pick up the order the associate asked the cook for the fries to complete the order and she quickly jammed this half empty pack of "French Fries" into the bag and stapled it shut so I c... read more
The waitress took almost 10 minutes to take our order, brought my salad AFTER my main meal, the lettuce on the salad bar was old, the sauce on the alfredo looked like gravy, noodles were overcooked, overall terrible.
Not sure why most Big Boy restaurant facilities have gone down hill but the one in Battle Creek is a prime example. The bathroom doors were horrible with dirt and chipped paint. Inside the bathroom I found years of crud on the floor. When we were seated my husbands seat was torn and the floors were extremely sticky. Food was OK but I just couldn't get beyond how dirty this place was. Glad I didn't see the kitchen. Whoever owns or manages this place needs to do a deep cleaning.
Friday night, they were what I consider medium busy and had an abundance of servers. Seated immediately and asked what I wanted to drink. Received my drink 12 minutes later and was told my server would be with me shortly. After another 5 minutes my server took my order. It's now been 25 minutes since I was seated and I still dont have any food, but I do have a second drink. Another two minutes and I now have my onion rings. I ordered a burger with fries and an order of onion rings. Even though when I ordered I said I wante... read more
Went there this evening July 7 and threw up before i even left. The potatoe soup had gone bad and they just left it out. After getting sick on the counter by tje register they finally removed it. The ham was so slimmy I didnt even eat it.
Food was seemed off for some reason. Found out why 15min later. Lucky there was a rest stop up the road in the 94. 20 min of cramping isn't fun in public bathroom
The staff is very friendly but that doesn't help the fact that the cooks don't wear gloves when filling the breakfast bar, or the fact that when we received our breakfast the hollandaise sauce was completely cold and so were the eggs... and for thirty dollars? Not very impressed...
Wait staff is POORLY trained. Incredibly slow service. Dirty, slow, terrible experience. Would never recommend
Frequently asked questions about Big Boy
How is Big Boy rated?
Big Boy has a 3.9 star rating with 1,236 reviews.
When is Big Boy open?
Big Boy is temporarily closed.