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24701 La Plaza, Ste 103, Dana Point, CA, 92629, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was a first time home buyer and had no idea how mortgages worked. Bill walked me through the process from beginning to end, with a lot of patience. He is knowledgeable and has excellent communication skills. He was very professional, but at the same time very personable. If you need a top notch loan officer, you need to contact Bill.
Business response:
Hi Jefferson, thank you for this outstanding review! We are thrilled to hear your experience was positive and look forward to serving you again in the future.
Once again, Bill knocked it out of the park! We have financed multiple properties over the years, with Bill’s help, and would not consider anyone other than Bill to guide us through the process. Bill explains everything in detail, including the pros and cons of available options. He keeps his eye on every step, following up and seeing us through to funding. We highly recommend Bill for your borrowing needs.
Business response:
Thank you for the 5-star rating! We strive for 100% customer satisfaction and appreciate you sharing your experience with us!
Bill is amazing. Very knowledgeable, very kind and so honest. Keeps you relaxed and answers all those questions that scare you! We just turn everything over to Bill and he takes care of it all. No stress at our end. This is probably the 5th time we have used him. We will always use Bill Smith. The BEST and highly recommended to others.
Business response:
Thank you, Mary! We appreciate your business and look forward to working with you again in the future.
Bill Smith was a wonderful loan officer. From the very first call, he went above and beyond. He takes all the time you need to explain every process and was, somehow, ALWAYS available if I needed anything. He was recommended to me by my realtor, as were other connections but Bill is the one who stands out by far. When there were hiccups in the road with the seller, I learned from my agent that Bill had been working tirelessly behind the scenes to help get things moving so I could close on time. I was told by multiple people ... read more
Business response:
Thank you for the 5-star review, Alexandria. Our goal is to create experiences that matter for every customer! We’re happy to know our mission was accomplished!
Bill is an absolute pleasure to work with. He is always responsive and takes the time to help understand the process which really helps get through the anxiety that comes with financing. Thank you!
Business response:
Thank you, Thomas! We appreciate you taking the time to write such a great review. We look forward to working with you again in the future!
Working with Bill Smith was a true pleasure from start to finish. He brings a level of professionalism, clarity, and calm that’s rare in this business. Every step of the way felt smooth and stress-free. Bill is a great communicator, always on point and easy to work with. He has a collaborative style and a positive attitude that makes everything run better. I’m genuinely grateful for the chance to work with him and would do it again in a heartbeat. If you ever get the opportunity to work with Bill, you’re in very good hands... read more
Business response:
Our focus is on creating experiences that matter throughout the mortgage process. We appreciate you sharing your experience!
Was available for any question or issue. Always knew where I was at in the process. Helpful with the numbers and costs and long term outlook. He am has a customer for life.
Business response:
Thank you for the great review, Wes! We appreciate your business and look forward to assisting with your home financing needs in the future.
Superior knowledge of the process and excellent customer service.
Business response:
Thank you for the great review, David. We hope that you will consider us for any of your future home financing and mortgage needs.
Loved this transaction! Buying a home is stressful enough, but Bill was very professional, comforting, knowledgeable and prompt. We appreciate all of his efforts in helping us secure this loan!
Business response:
Thank you for the 5-star review, Carmel. Our goal is to create experiences that matter for every customer! We’re happy to know our mission was accomplished!
Bill Smith (NMLS #247322) has a 5 star rating with 238 reviews.
Bill Smith (NMLS #247322) is closed now. It will open tomorrow at 9:00 a.m.