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Birdeye - Palo Alto, CA
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Singe (?) was very helpful. When it wasn't clear what I needed to do from reading the chat, he asked to call. We were able to jump online together and he fixed the problem. Super friendly as well!
Service was very good, issue was resolved in a timely manner.
Always great service. Thanks Birdeye.
Appreciate the patience and continue follow up to resolution.
Good job support team
Response was timely.
Excellent Customer Service.Knowledgeable,Friendly and Articulate!
The customer service person took care of our issue. Although the one I spoke to yesterday didn’t not. I would really like someone at birdeye to find a way so that the pictures that appear on Facebook rotate among several different choices. I hate that it’s the same picture that pops up every time. I think that once a person sees an image once, they don’t check that post again. When people keep seeing the same picture pop up they likely aren’t reading the reviews over and over.
Avinash not only was able to resolve the issue but also teaches me more about the app every time I speak with him.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,499 reviews.
When is Birdeye open?
Birdeye is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com