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Black Forest Veterinary Clinic
- Colorado Springs, CO
About this business
Location details
12655 Black Forest Rd #118, Ste 118, Colorado Springs, CO, 80908, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I've always received compassionate care for my cats and dogs. I'm glad to hear that Dr. Mohr will be treating my furry babies once again.
Honestly I’m really disappointed in my recent visit here. I came here twice in the last two years with my cats and was always given okay service. One visit for my cat was because she was constipated, and instead of just giving her meds for that they highly recommended X-rays to rule out anything else, and it ended up still just being her constipated. (Cost around $300 for that.) They also never checked their temperatures, didn’t do a full look over, and I just felt like they didn’t truly take the time to do a comprehensive e... read more
Business response:
We regret to learn about your disappointing experiences at our clinic. We strive to provide thorough and comprehensive care for all our patients, and we apologize for falling short in your case. Please contact us at (719) 495-3666 to discuss your concerns and see how we can make things right. Thank you for your feedback.
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I'm not usually one to write bad reviews but they made me very upset. Brought our dog in to get IV fluids because she ate chocolate. They had my husband sitting there for over an hour and brought in other pets that got there after him. This is my dogs life on the line and they didn't seem to care. Won't be back again.
Business response:
Sierra- I am so sorry that you had to wait this morning. We had an emergency walk in right after I spoke to you this morning. We had a cancelation this afternoon with Dr. Vercelli if you would like to bring her in.
Black Forest Veterinary are Rip off artists!!!! Took Bacon in this morning because he ate a bunch of chocolate while I was at work yesterday. I woke up at 1am and he had peed all in his kennel and was whining. He was very lethargic and after getting him settled a few time during the night I woke up to find him in his bed in the same position I left him. I figured since I had taken him over the summer to get his vaccination shots that I would just take him back. The staff during intake were very informative and let me know ... read more
Business response:
Kristi, we understand that veterinary care can be costly, which is why we always try to accommodate our clients to the best of our ability. We offer a variety of treatment options so that you may select a less costly alternative. We aim to provide you with the information and educational resources to make the most informed decision for your pet. We’re sorry you feel that we purposefully misconstrued the cost of our services. As expressed in your review the staff was very informative at drop off and said any additional care... read more
These are some of the finest, caring docs and staff our dogs have ever had. Can't wait for you all to be back in the forest!!
Business response:
Thank you for sharing your wonderful review. On behalf of the staff, thank you for trusting us with your pets’ care for years!
Black Forest Vet use to be a locally owned place now run by a large company that cares about the bottom line more than the local community that supports it!
Business response:
Brian, we greatly appreciate you taking the time to speak with us and for allowing us to address your concerns. We understand your frustrations and will use this feedback to work hard on improving the services we provide our clients and their pets.
Frequently asked questions about Black Forest Veterinary Clinic
How is Black Forest Veterinary Clinic rated?
Black Forest Veterinary Clinic has a 4.5 star rating with 845 reviews.
When is Black Forest Veterinary Clinic open?
Black Forest Veterinary Clinic is closed now. It will open tomorrow at 8:00 a.m.