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Bluebird Care South Lanarkshire
- Home Health Care
- Hamilton
About this business
Location details
117 Cadzow St, Hamilton, ML3 6JA, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We'd like to thank Bluebird Care South Lanarkshire for their support during a difficult time for our family. When our mum, Dad's primary carer, was unexpectedly admitted to hospital, we urgently needed help. Bluebird quickly arranged 24/7 live-in care for our dad, who is living with late-stage Alzheimer's, giving us real peace of mind. The carers were kind, patient, and professional throughout. A special thanks to one staff member in particular, whose empathy, respect, and gentle approach truly stood out. She built a calm, r... read more
Business response:
Thank you for your kind words - glad we were able to assist, and my thanks go to our team for responding at such short notice.
My 89-year-old mum still lives at her home while I live in Australia. She has only recently agreed to get homecare support and Bluebird have been great. They quickly identified a home help slot and the future carer and district supervisor went to visit my mum prior to the first booked day. Things have gone very well and my mum is very appreciative and looks forward to their visits. Bluebird has a thorough process. I completed a comprehensive form of my mum's background and medical situation. Given the time zone issue with Au... read more
This is my first experience of enlisting the help of a home carer for my elderly mother. Bluebird Care have been very friendly and approachable to deal with on matters relating to my mother's care. The admin staff listen to your needs and provide options to suit your requirements. The care worker who attends my mother is friendly and helpful, which gives us some more peace of mind. I would recommend Bluebird Care on our personal experience so far.
Business response:
Thank you very much for taking the time to post a review of Bluebird Care. We are always keen to get feedback on what we do and will share these comments with the care staff who are looking after your mother. Best Regards.
Following my mum having a very severe stroke, she needed assistance and care. A number of companies were appointed by the local authority and provided less than good services. Bluebird are a breath of fresh air. The staff are patient, kind and helpful. They respect my mum’s wishes and dignity, ensuring she is at the centre of their focus, when they come into her home. They communicate well and raise any concerns politely, i.e if she is running low on any medication etc. They are attentive and show genuine concern when mum is... read more
Business response:
Thank you for your kind words Angela - we really appreciate you recognising that the way we operate at Bluebird Care really makes a difference to our customers.
My 95-year-old mum sadly died in early November. She received three times per week care from the same Bluebird Care carer for a couple of years and I can honestly say they were friends. Her carer came at lunchtime, not only making meals my mum requested but also encouraging her to be a bit more adventurous in her food choices. Mum’s carer always tidied up the dishes and they had great conversations together. I met Mum’s carer on a number of occasions and found her to be a warm, caring and very professional woman. Mum was ext... read more
Business response:
Many thanks for your review, Janice, it is wonderful to hear of the positive impact Bluebird Care had on your mum's quality of life. We will, of course, pass on your glowing report to our carer.
Bluebird Care came to my family's rescue and we are forever grateful. We live in America and my married cousins live in Scotland. Due to a medical emergency they had, we needed to seek out urgent care to assist them. After calling several health care agencies in Scotland, Bluebird Care was the only one that responded and provided the desperately needed care for my cousins. They immediately jumped into action and were able to schedule two different caretakers to come out to their house and take care of them. The caretakers we... read more
Business response:
Hi, many thanks for your great review and let me give special credit to my colleague who pulled all of this together. So glad it all worked out and Bluebird Care were able to help.
Bluebird Care provides care and home support to my mum who was recently diagnosed with Lewy Body Dementia. This is a complex condition but with the carers' support my mum is able to lead an independent life in her own home. She enjoys their company and looks forward to their visits. The carers treat her with dignity and respect and encourage her to make her own food choices. I would recommend Bluebird Care to other families seeking this support.
Business response:
Thanks very much for taking the time to write this review - we always pass on these comments to our carers who are the real "stars" of the business.
I can highly recommend Bluebird Care providers. My 95-year-old mum currently receives 7-day care three times per day. Bluebird Care providers are well-organised and provide a very efficient service. All staff are committed to their role - polite, professional, well trained, kind and respectful to my mum. It really brightens up my mum's day chatting to the carers, and they have been a great support to me also.
Business response:
Many thanks for your kind words, Linda. It is a real boost for all of us at Bluebird Care to know that what we do is appreciated and recognised.
We have had carers attend to my husband since November, and although it can be a bit overwhelming having carers coming in four times a day, they have shown compassion, and the level of care is very good. The carers become friends and even part of the extended family. I am so glad that we were allocated Bluebird Care and can't thank them enough for all that they do to make my husband's life more comfortable.
Business response:
Many thanks for writing this review, Ina. It is so gratifying when we hear of success stories like this; as you know, we have passed on your comments to our Care Assistants.
Frequently asked questions about Bluebird Care South Lanarkshire
How is Bluebird Care South Lanarkshire rated?
Bluebird Care South Lanarkshire has a 4.6 star rating with 26 reviews.
When is Bluebird Care South Lanarkshire open?
Bluebird Care South Lanarkshire is closed now. It will open tomorrow at 8:30 a.m.