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Bluebird Care South Lanarkshire
- Home Health Care
- Hamilton
About this business
Location details
117 Cadzow St, Hamilton, ML3 6JA, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird were contracted to provide companionship care and support for my Aunt following the passing of her husband and the deterioration of her mobility and capability. She was extremely resistant to the introduction of at-home-care but very quickly began to appreciate the company and security that Bluebird carers offered enabling her to spend longer in her own home than might have been possible without that intervention. Over the last 12 months BlueBird have helped her to regain weight, sustain her mobility, maintain her h... read more
Business response:
Many thanks for posting this in depth review. As you say it pays tribute to the most important people in our business - the frontline Care Team. We are delighted to hear about the positive difference that Bluebird Care have made to your aunt.
I was delighted with the support bluebird gave mum at a very difficult time when we needed temporary support. Mum, being a very proud lady, did not want any support, but very quickly enjoyed the visits from the care team who managed her meds and food, treating her with respect & friendliness. I would not hesitate to recommend the team at bluebird to anyone looking for care for their loved ones. The process from first visit to agreeing on a plan was very professional, and no task or request was ever an issue. Thank you to you... read more
Business response:
Many thanks for your positive comments , we always strive to build a team mentality at Bluebird as well as providing top class care at home. So we are delighted to hear that came across and that we were able to support your mum and she quickly came to enjoy our visits.
We'd like to thank Bluebird Care South Lanarkshire for their support during a difficult time for our family. When our mum, Dad's primary carer, was unexpectedly admitted to hospital, we urgently needed help. Bluebird quickly arranged 24/7 live-in care for our dad, who is living with late-stage Alzheimer's, giving us real peace of mind. The carers were kind, patient, and professional throughout. A special thanks to one staff member in particular, whose empathy, respect, and gentle approach truly stood out. She built a calm, r... read more
Business response:
Thank you for your kind words - glad we were able to assist, and my thanks go to our team for responding at such short notice.
My 89-year-old mum still lives at her home while I live in Australia. She has only recently agreed to get homecare support and Bluebird have been great. They quickly identified a home help slot and the future carer and district supervisor went to visit my mum prior to the first booked day. Things have gone very well and my mum is very appreciative and looks forward to their visits. Bluebird has a thorough process. I completed a comprehensive form of my mum's background and medical situation. Given the time zone issue with Au... read more
This is my first experience of enlisting the help of a home carer for my elderly mother. Bluebird Care have been very friendly and approachable to deal with on matters relating to my mother's care. The admin staff listen to your needs and provide options to suit your requirements. The care worker who attends my mother is friendly and helpful, which gives us some more peace of mind. I would recommend Bluebird Care on our personal experience so far.
Business response:
Thank you very much for taking the time to post a review of Bluebird Care. We are always keen to get feedback on what we do and will share these comments with the care staff who are looking after your mother. Best Regards.
Following my mum having a very severe stroke, she needed assistance and care. A number of companies were appointed by the local authority and provided less than good services. Bluebird are a breath of fresh air. The staff are patient, kind and helpful. They respect my mum’s wishes and dignity, ensuring she is at the centre of their focus, when they come into her home. They communicate well and raise any concerns politely, i.e if she is running low on any medication etc. They are attentive and show genuine concern when mum is... read more
Business response:
Thank you for your kind words Angela - we really appreciate you recognising that the way we operate at Bluebird Care really makes a difference to our customers.
My 95-year-old mum sadly died in early November. She received three times per week care from the same Bluebird Care carer for a couple of years and I can honestly say they were friends. Her carer came at lunchtime, not only making meals my mum requested but also encouraging her to be a bit more adventurous in her food choices. Mum’s carer always tidied up the dishes and they had great conversations together. I met Mum’s carer on a number of occasions and found her to be a warm, caring and very professional woman. Mum was ext... read more
Business response:
Many thanks for your review, Janice, it is wonderful to hear of the positive impact Bluebird Care had on your mum's quality of life. We will, of course, pass on your glowing report to our carer.
Bluebird Care came to my family's rescue and we are forever grateful. We live in America and my married cousins live in Scotland. Due to a medical emergency they had, we needed to seek out urgent care to assist them. After calling several health care agencies in Scotland, Bluebird Care was the only one that responded and provided the desperately needed care for my cousins. They immediately jumped into action and were able to schedule two different caretakers to come out to their house and take care of them. The caretakers we... read more
Business response:
Hi, many thanks for your great review and let me give special credit to my colleague who pulled all of this together. So glad it all worked out and Bluebird Care were able to help.
Bluebird Care provides care and home support to my mum who was recently diagnosed with Lewy Body Dementia. This is a complex condition but with the carers' support my mum is able to lead an independent life in her own home. She enjoys their company and looks forward to their visits. The carers treat her with dignity and respect and encourage her to make her own food choices. I would recommend Bluebird Care to other families seeking this support.
Business response:
Thanks very much for taking the time to write this review - we always pass on these comments to our carers who are the real "stars" of the business.
Frequently asked questions about Bluebird Care South Lanarkshire
How is Bluebird Care South Lanarkshire rated?
Bluebird Care South Lanarkshire has a 4.7 star rating with 30 reviews.
When is Bluebird Care South Lanarkshire open?
Bluebird Care South Lanarkshire is closed now. It will open at 8:30 a.m.