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Bluebird Care Swale
- Home Health Care
- Sittingbourne
About this business
Location details
123-125 High St, Sittingbourne, ME10 4AQ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When I rang Bluebird Care I was listened to and received compassionate and highly skilled advice . I was reassured that others have similar experiences. There was an understanding that a client will need respect and the understanding when discussing their needs. A carer visited my Mother in Law and took time to build a relationship and talk her through the services available. I was extremely impressed that when my Mother in Law forgot a carer was visiting that I was contacted to check she was ok as she was not answering when... read more
Business response:
Thank you so much for your lovely words. It was a pleasure speaking with you and meeting your mother-in-law. Your call is one I'll always remember. We know how hard it can be for families to take that first step and reach out for support. Sometimes, just being listened to and knowing you're not alone can make such a difference. We meet families in many different situations every day, but we never forget that this is something new and personal to you. Letting someone into your home is a big thing, and taking the time to bui... read more
So glad my son found Bluebird carers for me. Theyve been marvelous, always turn-up on time, and stay the full hour. Nothing is too much trouble for them, and they look so smart in their uniform and so profesional kind and cheerful. I can highly recommend them.
Business response:
Thank you so much for your lovely review. It's really nice to hear how happy you are with the care you receive from our wonderful carers. I'll make sure your lovely comments are passed on too - they'll really appreciate them! Thank you again for taking the time to leave us a review.
I have nothing to complain about all the staff have been very helpful, polite and we have had good chats, they have made me laugh and they have done what ever I asked them to do for me. I am very pleased with the service I am getting.
Business response:
Thank you so much for your lovely 5 star review. We are delighted to hear how happy you are with the support you receive from the team. It is always so nice speaking with you on the phone too, as you are always so positive and a pleasure to chat with. We will make sure your kind comments are shared with the team.
The service the careers provide my mum remains exceptionally good - They have been my mum's care provider for over a year now. I have nothing but praise for them and the office staff. I would certainly recommend Bluebire Care.
Business response:
Thank you so much for your lovely review and recommendation. It is an absolute pleasure to care for your mum, and the carers always enjoy visiting her and Albert the cat. We also really appreciate how well you communicate with us. You are always approachable and supportive, which really helps us to make sure your mum continues to receive the best possible care. Thank you again for your kind words about both the carers and the office team.
Fantastic service caring for my parents at home. All the staff were lovely and built great relationships with my parents. The office team were able to adapt quickly as their care needs changed and they needed more visits. Highly recommend Bluebird for caring for elderly relatives.
Business response:
Thank you so much for taking the time to leave such a lovely review. It was an absolute pleasure to meet you, your wife, your mother and father. Being part of their care journey and helping them remain at home for as long as safely possible was really meaningful to me and the team. We also really appreciated your communication, involvement and support throughout, which helped us adapt quickly as their needs changed and provide the best care possible. It was a privilege to know your family, and we are truly grateful for your ... read more
Mums dementia rapidly deteriorated to the point that the family was unable to provide the correct support. Bluebird were available at very short notice. Within a few days of first contact they were providing day & night care. They were very good at communicating mums daily situation and willing to adapt the care plan as mums condition progressed. The carers treated mum with dignity and humour. After a few weeks mums fear and disorientation had reduced and her decline slowed. This was entirely due to the care provided by Blue... read more
Business response:
Thank you so much for taking the time to leave such a heartfelt review. It really has been a pleasure to support mum, and also to get to know you and your brother throughout this journey. I remember how difficult things were when you first contacted us, and how much support you both needed during such an emotional time. Seeing the difference in mum, and in you as a family, has been a really joyful moment for me personally. Your openness, trust and communication made such a difference, and I truly feel we worked brilliantly t... read more
Bluebird have been supporting my father since the earlier part of this year. They have helped him to continue to live independently in his home. We have been very impressed with all of the carers and the support they provide.
Business response:
Thank you for taking the time to write such a wonderful review. It's lovely to read your kind words and I am so pleased to hear that you are happy with the care and support being provided. Our care team genuinely enjoy their visits with your father and the time they spend with him. It is a pleasure to support him to remain safe and independent at home. We will be sure to share your lovely feedback with the team! Thank you again Andrew.
Can't express how delighted I've been with the care provided by Bluebird for my Dad. He has nothing but praise for all the staff helping him with all his needs. Making his life easier towards his end of life plan. Son of Client
Business response:
Thank you for taking the time to share such kind feedback. We feel truly privileged to support your dad and to be part of his care during this important time. He is a gentleman who is very fondly regarded by both our carers and office team. Knowing that he feels supported, respected, and well cared for means a great deal to us, and your words will be shared with the whole team who take great pride in the care they provide every day.
I enjoy that they make my bed and help sort my lunch. I like that they help me shower. I would like it if staff could show me earlier in the day as I have to wait until lunch to have staff do it.
Frequently asked questions about Bluebird Care Swale
How is Bluebird Care Swale rated?
Bluebird Care Swale has a 4.7 star rating with 58 reviews.
When is Bluebird Care Swale open?
Bluebird Care Swale is closed now. It will open at 8:30 a.m.