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Bluebird Care Swale
- Home Health Care
- Sittingbourne
About this business
Location details
123-125 High St, Sittingbourne, ME10 4AQ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My wife has been receiving care from the company for over two years now. The caring staff are excellent, but not can be said for the management. They need a good shakeup.
Bluebird Care Swale provides a great service to my mum. I can rely on them turning up to provide the care that my mum needs and the caring staff are always friendly and treat my mum with respect.
My mother has dementia and all the staff she has had have been caring and treated her with dignity. They have done all that has been agreed between myself and Bluebird for the care of my mother. I am extremely happy with the care she is receiving. Also if I have any queries the office and management staff have always had the answer and stored my problem.
A very understanding and caring company and most helpful.
Bluebird Care Swale went above and beyond to help us, and get my husband the care and equipment he needed. The office ladies were so kind and took care of everything. The carers we had attend the calls were lovely and so helpful and understanding. It really helps during these difficult times to have help and support. Thank you so much!
My mum was at the end of her life and a double hand. We were told that these people were fully trained in end of life care. She had four times a day and in the first day saw eight different carers. Sadly not one of the eight read the care plan before entering the home and expected us to tell them what was needed. This company should not be trading, they knew nothing about end of life care and once left my mother not knowing if she was dead or not. Thank god we still had a live-in carer that rushed straight to Mum and called ... read more
Business response:
We are sorry to hear of your bad experience over such a short period of time. As you can see from previous reviews, we have been praised for our exceptional standards of care and our attention to fine detail. Please feel free to call the office on 01795 422200 to speak to Melinda Street, Head of Care and Support directly to discuss further.
Frequently asked questions about Bluebird Care Swale
How is Bluebird Care Swale rated?
Bluebird Care Swale has a 4.7 star rating with 51 reviews.
When is Bluebird Care Swale open?
Bluebird Care Swale is closed now. It will open at 8:30 a.m.