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BMW
- Automotive
- Ramsey, NJ
About this business
Location details
985 State Rt 17, Ramsey, NJ, 07446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Fabulous Purchase Experience" From the moment, Jorge Batista, Client Advisor, reached out to me, following a "build" I created online, until the finalizing of the transaction, the entire experience was extremely positive. We exchanged several emails and finally met in person, today. Everything covered, in the messages, was exactly how it was presented, in person. Not a single surprise. Jorge, was very informative and knowledgeable. Moreover, he demonstrated zero pressure, during the entire deal. His demeanor was relaxed and... read more
Business response:
Thank you for the review! We agree - Jorge is fantastic, and we will be sure to share your kind words with him. Providing our customers with an exceptional purchase experience is always the goal here at BMW of Ramsey, and we couldn't be more proud to hear that Jorge made that happen for you. Enjoy your 2020 BMW X6 40i!
"Truly the best experience I have had!" Truly the best experience I have had buying a car! Matt Bibbo & Tim Gallagher were honest & helpful from day 1. They were not just trying to sell a car, but they truly wanted me to be happy & satisfied! No game playing or BS. I got a great deal on my trade in & my CPO purchase & couldn’t be happier. I’ve texted Tim with questions a month after bringing the car home & he responded immediately & was a huge help. I also want to add how wonderful Christian was in helping me sync my phone &... read more
Business response:
Mallory - Reviews like this one make us smile! We love to hear that Tim has been helpful from the start of your car search until today. It's also wonderful that Christian walked you through the features of your new vehicle so you could feel confident out on the roads. Thank you so much for coming to BMW of Ramsey for your new-to-you ride. We really appreciate your feedback and kind words about Matt, Tim, and Christian.
"Long Time Returning Client" I’m a long time returning client with this specific dealership. I actually live in NY, about an hour away, and make the drive solely based on their customer service. I’ve been coming here since 2003/04. A few weeks ago turned in my 2016 5 Series for a 2020 2 Series and love it! Sure, I had a few ideas before walking in, but honestly didn’t have a set car in mind when actually walking in. My Client Advisor, Lori Asserson was able to show me what she thought I might like. She asked for my criteria,... read more
Business response:
This is such an incredible review! I can't tell you enough how much I appreciate the level of detail in your feedback. Not only are we proud to be your BMW dealership of choice, we love that you mentioned our specific team members and how they have supported you in visits both past and present. This is exactly the type of feedback we hope to hear from our customers! Enjoy that beautiful BMW 2 Series - we'll be here when you need us!
"My Experience" I just bought a used car from this dealership. Mr. Mark Rosenblatt help me. He was very professional. I was surprised to find humanity at a BMW dealership. I have been at many BMW dealerships, I feel most sales personnel looked down on me , specially when I told them I was looking for a used vehicle. Mr. Rosenblatt went above and beyond to help me. I feel he made the difference, I give him all the credit for my good experience there.
Business response:
We're very happy to hear Mark took great care of you and you had a great shopping experience at BMW of Ramsey! It is our pleasure to assist you and we hope to work with you again in the future.
"Service" Stubborn problem with my 528i with garage door not working. Went to dealership where they tried fixing it but to no avail. Called my sales person, Mark Rosenblatt, who said he would take care of it 30 minutes later he was at my house with Dwayne who apparently is a troubleshooting guru While I was talking with Marc, Dwayne pulled the car out of the garage and in five minutes had fixed the inside car garage door opener and had adjusted navigation system to be more efficient I could not have asked for more personal t... read more
Business response:
Regardless what vehicle you drive, our team strives to deliver the best possible service. I'm glad to hear your BMW 528i is working to your satisfaction and that our team was able to help out with your garage opener as well! We'll be here when you need us at BMW of Ramsey.
"Good Experience" Went there last week and had a great experience. New managers that were very helpful. were very knowledgeable of the product. Got a good price
Business response:
Hi Mike - It's wonderful to hear that you got great service and a good price at BMW of Ramsey! Thank you very much for allowing us the opportunity to earn your business. We hope that you are enjoying your new vehicle.
"Purchasing new car" I had a great experience leasing and taking delivery of my new X1. Frank and Dwayne made the experience seamless and the financing manager was very straight forward and collaborative. My second BMW and another great experience.
Business response:
Congratulations on your new BMW X1 lease! It's great to know that you had another great experience working with our team here at BMW of Ramsey. We're grateful for your business. We look forward to seeing you when it's time for your first oil change.
"Love my X5" Lori and the team at BMW Ramsey did a superb job from beginning to end with my X5 lease. Great deal and great service. Thank you!!
Business response:
It was our pleasure to assist you! All of us at BMW of Ramsey love to read that you're enjoying your BMW X5. Thank you for your business!
"Outstanding Customer Service" Have been dealing with BMW of Ramsey for over 15 years. Consistent quality customer-centric service. Just upgraded by 5 series to a 2019. Worked with Jorge Batista who proactively found me a 2019 530xi and came up with a reasonable price & terms. Jorge had similarly do the same for my daughter last year. Finance team (Rob D) also straightforward & helpful. Great dealership with reputable employees. Highly recommend Jorge and the BMW Ramsey team including their servicing & parts departments
Business response:
Thank you, Mark, for your loyalty to BMW of Ramsey and for your kind words about our team. We hope you are enjoying your 2019 BMW 530xI and thank you for mentioning Jorge, too. We look forward to working with you again soon!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 5,083 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.